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# IT Technician

- **Company:** Stellar Energy Americas Inc
- **Location:** Haslet, TX, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple IOS, Apple Mac Systems, Microsoft Azure, Microsoft Online Services, Information Systems, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Issue Tracking Systems, Information Technology Operations, Virtual Private Networks (VPN), Network Troubleshooting, Network Architecture, Networking Basics, Azure Active Directory, Microsoft SharePoint, TCP/IP, Microsoft InTune, Information Technology
- **Published:** November 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7ee05fb635aea07a

## About the Role

* Excellent troubleshooting and problem-solving skills.
 * Ability to work independently and manage multiple priorities effectively.
 * Exceptional written and verbal communication skills, especially for documentation and end-user guidance., While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee must frequently lift or move objects up to 10 pounds and occasionally lift or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and the ability to adjust focus.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. This position may require occasional weekend work., * 3+ years of hands-on IT support experience in a professional environment.

 * Strong knowledge of Windows 10/11, macOS, and iOS platforms.
 * Proven expertise in Microsoft 365, Azure AD/Entra ID, and Intune administration.
 * Solid understanding of networking fundamentals (DNS, DHCP, VPN, TCP/IP).
 * Bachelor's degree in information technology, Computer Science, Information Systems, or a related field, or equivalent experience.

## Description

Stellar Energy is seeking a motivated IT Technician eager to develop their skills and grow into higher technical and professional responsibilities. The ideal candidate is dependable, curious, and proactive, someone who thrives on problem-solving, takes initiative to learn new technologies, and leverages both company-sponsored education and self-directed study to continually improve. This position supports end users, assists with daily IT operations, and contributes to projects involving Microsoft 365, Azure, Intune, and network infrastructure. The role is hands-on, growth-focused, and provides opportunities for advancement in a dynamic, forward-looking IT environment.
Essential Functions

 * Provide Tier 2-3 technical support for Windows and some macOS/iOS devices, including hardware, software, and network issues.
 * Support Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive), Azure AD/Entra ID environments and local Active Directory environments.
 * Deploy, configure, and maintain devices via Microsoft Intune for endpoint management and compliance.
 * Troubleshoot and resolve issues related to user access, authentication, and device performance.
 * Log, track, and update user requests and incidents in the company ticketing system to ensure timely resolution and reporting.
 * Create and maintain detailed technical documentation, standard operating procedures, and user how-to guides.
 * Participate in IT projects, able to take ownership from planning through delivery with minimal oversight.
 * Collaborate with team members and other departments to identify technological improvements and efficiencies., This position will work out of our facilities in Fort Worth, TX. This position is not approved for telecommuting or working remotely.
Work Environment
Professional office environment using standard office equipment such as computers, phones, photocopiers, and conference rooms. Familiarity with manufacturing facilities and related technical environments is a plus.
Physical Demands, Some travel maybe required to report to and support our other locations.