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# Desktop Support Technician

- **Company:** TEKSYSTEMS INC.
- **Location:** Phoenix, AZ, United States
- **Experience:** Experienced
- **Salary:** $41,600 - $52,000
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Apple IOS, Bomgar, CompTIA Network+, Desktop Computing, Desktop Window Management, Issue Tracking Systems, Microsoft Office, System Center Configuration Manager, Windows PowerShell, Microsoft InTune, Information Technology, Deployment Automation, Cisco
- **Published:** November 11, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/az/phoenix/26e6a421-0f6a-48a7-b8f5-cdc6a8f5a0e4

## About the Role

Quick Learning
Problem Solving
Resourcefulness
Confidentiality
Customer Service
Microsoft Office
Computer Science
Asset Management
CompTIA Network+
Mac/Apple Support
Windows PowerShell
Business Valuation
Workflow Management
Full Stack Development
Business Transformation
Desktop Window Management
Interpersonal Communications
Microsoft Certified Professional
Troubleshooting (Problem Solving)
Cisco Certified Network Associate
Microsoft Intune (Mobile Device Management Software)

At least 4 years, Desktop, Windows 10, autopilot, dell hardware, patchmypc, Customer service, Technical support, Imaging, Deployment, Hardware, cherwell, mac ios, Sccm, Support, mac support, Troubleshooting, Mac

Top Skills Details

Desktop,Windows 10,autopilot,dell hardware,patchmypc,Customer service,Technical support,Imaging,Deployment,Hardware,cherwell,mac ios

Additional Skills & Qualifications

Experience/Education/Skills: Minimum 4 years of related experience. Associates degree in computer science or related field, or equivalent experience. Certifications such as A+, Net+, MCP, or CCNA preferred. Advanced proficiency in Microsoft Office Suite and Windows 11. Technical skills desired: Microsoft AutoPilot, Microsoft Intune, Powershell, Dell Hardware Support, Bomgar, PatchMyPC, BeyondTrust. Experience with ticketing systems and asset management. Strong customer service skills. Competencies: Resourceful and quick learner Work under general supervision with some independent judgment. Strong knowledge of relevant policies and procedures. Excellent verbal and interpersonal skills. Strong problem-solving and follow-up skills. Understand and follow processes and workflows. Other Requirements: This is an in-person role and will require onsite attendance, Monday through Friday, at either the GOC or HQ Offices, depending on the need. May be assigned to the Desktop OnCall schedule. May be
assigned to any shift based on business needs., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

Provide technical support for desktop computer software programs, trouble shoot computer issues and deploy new computers to end users. Key Responsibilities: Offer technical support and daily guidance to our end users Resolve technical problems for internal and external customers. Follow up with customers to ensure issue resolution. Troubleshoot and solve problems with vendors and systems. Handle sensitive information with confidentiality.