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# Technical Support Engineering

- **Company:** Microsoft
- **Location:** United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Online Services, Microsoft Software, Diagnostic Tools, Information Technology
- **Published:** November 11, 2026
- **Apply:** https://www.jobmonkeyjobs.com/career/28176341/Technical-Support-Engineering-Any-Bangalore-1210

## About the Role

Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience
OR 3+ years of technical support, technical consulting experience, or information technology experience
OR equivalent experience

Language Qualification
English Language: fluent in reading, writing and speaking.

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

## Description

* Response and Resolution: You own, investigate and solve customer technical issues. You collaborate within and across teams, leveraging troubleshooting tools and practices.
 * Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge.
 * You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness.
 * Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements.