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# Field Application Specialist

- **Company:** Ingersoll Rand
- **Location:** Frederica, DE, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Business Systems, SolidWorks (CAD), Microsoft Office, Salesforce.Com, Allen-Bradley Factory Automation Equipment
- **Published:** November 11, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88841144/1

## About the Role

* Associate degree in Mechanical Technology, Engineering Technology, Life Sciences, or a related technical discipline.
 * Minimum 5 years of experience in pharmaceutical, biopharmaceutical, or related process manufacturing environments.
 * Experience with powder handling systems, containment technologies, pharmaceutical processing equipment, or related applications.
 * Working knowledge of SolidWorks and engineering documentation systems.
 * Understanding of GMP manufacturing environments and containment performance requirements.
 * Experience conducting technical consultations, presentations, and customer-facing engagements.
 * Strong communication, troubleshooting, and problem-solving skills.
 * Proficiency with Salesforce CRM, Microsoft Office Suite, and business systems.

Core Competencies

 * Technical Consulting and Solution Development
 * Customer Relationship Management
 * Process Improvement and Problem Solving
 * Collaboration and Cross-Functional Partnership
 * Presentation and Communication Skills
 * Project Execution and Customer Support

Preferences

 * Bachelor's degree in Mechanical Engineering, Chemical Engineering, Pharmaceutical Engineering, Biotechnology, Automation Engineering, or a related field.
 * 10+ years of pharmaceutical or biopharmaceutical industry experience supporting lab-to-production scale operations.
 * Experience with HPAPI containment systems, powder handling technologies, mixing systems, and single-use processing solutions.
 * Knowledge of SMEPAC testing, NFPA standards, and pharmaceutical containment validation requirements.
 * Experience working with CDMOs, CMOs, A&E firms, and large pharmaceutical manufacturers.
 * Familiarity with Allen-Bradley and Siemens PLC platforms and industrial automation systems.
 * Professional Engineer (PE) certification.
 * Spanish and/or Portuguese language proficiency.

## Description

The Field Application Specialist serves as a technical expert and trusted advisor supporting pharmaceutical and biopharmaceutical customers throughout the sales and implementation lifecycle. This role partners closely with Regional Sales Managers and cross-functional teams to develop containment, powder handling, and mixing solutions while providing technical leadership, customer training, and post-installation support., * Partner with Regional Sales Managers and cross-functional teams to develop optimized containment and process solutions for pharmaceutical and biopharmaceutical customers.

 * Conduct customer workflow assessments, feasibility studies, and process evaluations to identify opportunities for operational improvements and ROI.
 * Deliver technical presentations, product demonstrations, and value-based solution recommendations.
 * Support customer technical discussions throughout the sales process, including proposal review and solution validation.
 * Facilitate technical handoffs to project engineering teams and support FAT, SAT, IQ, and OQ activities.
 * Train customer personnel on system operation, maintenance, and safety protocols while providing troubleshooting support as needed.
 * Build and maintain strong customer relationships to drive satisfaction, retention, and future business opportunities.
 * Represent ILC Dover at industry conferences, trade shows, and customer events while supporting market development initiatives.