> Markdown version of [/jobs/ext/467213-it-support-systems-administrator](https://www.wearedevelopers.com/jobs/ext/467213-it-support-systems-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support & Systems Administrator - **Company:** Abacus - **Location:** Houston, TX, United States - **Experience:** Experienced - **Salary:** $68,000.0 - $78,000.0 - **Contract:** Permanent contract - **Skills:** Business Software, Network Troubleshooting, Software Deployment, Wi-Fi Technology, Information Technology, User Accounts - **Published:** June 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=a4a53b4a200f15bd ## About the Role Do you have experience in Vendor coordination?, Do you have a Associate's degree?, * 4 years IT support experience or associates degree in a technology field focused on end user devices and software * Experience in a plumbing, electrical, or HVAC is a plus * People skills are critical! Our staff need to be happy with their technology and tools * Time-management skills and the ability to establish reasonable and attainable deadlines for resolution * Must be a dependable, self-starter with ability to prioritize and manage several projects efficiently * Customer service attitude with excellent communication skills ## Description The IT Systems Administrator provides on-site technical support and day-to-day IT administration for Abacus employees, systems, and devices. This role is responsible for troubleshooting and resolving hardware, software, network, access, and user account issues; supporting employee onboarding and offboarding; maintaining devices; coordinating with corporate IT and third-party vendors; and ensuring employees have the technology access and tools needed to perform their roles effectively. What's In It For Me? * Market Value Compensation * PTO Plan * Health, Vision and Dental plans for you and your family to choose from * 401K Retirement Plan with company match up to 30% * Life Insurance, Short-Term and Long-Term Disability * Special Program Options: FSA, EAP, Legal Services, and Identity Theft * Continuous Training for your Professional Development * Working in a dynamic, collaborative, and fun environment Responsibilities: What Will I Do? * Provides front-line break/fix technical support for employee hardware, software, network, access, and system issues. * Sets up, configures, recycles, and maintains company-issued laptops, desktops, iPads, iPhones, printers, and other technology equipment. * Creates, updates, and manages Microsoft user accounts, email access, security groups, permissions, and related employee access needs. * Supports employee onboarding by setting up IT equipment, Microsoft ID accounts, system access, device profiles, email, and required software prior to or upon employee start date. * Supports employee offboarding by coordinating timely access removal, device collection, account deactivation, and reassignment or recycling of equipment. * Links, updates, and maintains employee technology profiles across applicable systems, devices, and business applications. * Performs software installations, patches, upgrades, and routine updates on company devices and supported applications. * Assists with network troubleshooting, connectivity issues, basic network updates, printer access, Wi-Fi access, and coordination with corporate IT or network vendors as needed. * Applies knowledge of computer software, hardware, mobile devices, networking, and internal procedures to identify and resolve technology issues. * Collaborates with employees, ARKON, corporate IT, software vendors, and hardware vendors to research, escalate, and resolve issues. * Arranges service by software or hardware vendors to repair or replace defective products. * Maintains accurate documentation of equipment assignments, access changes, troubleshooting steps, and resolved issues. * Identifies recurring technical issues and recommends process, system, or training improvements. * Provides meeting, training, and technician support as needed. * Maintains knowledge of technology innovations, cybersecurity expectations, and IT support best practices. * Performs other related duties as assigned. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Open Source: The Engine of Innovation in the Digital Age](https://www.wearedevelopers.com/videos/1103-open-source-the-engine-of-innovation-in-the-digital-age) - [Smart, Connected, Unexpected: The Wild Side of IoT and AI](https://www.wearedevelopers.com/videos/1113-smart-connected-unexpected-the-wild-side-of-iot-and-ai) - [The Future of Open Source](https://www.wearedevelopers.com/videos/1124-the-future-of-open-source) - [Prototyping with Hardware and the Web](https://www.wearedevelopers.com/videos/651-prototyping-with-hardware-and-the-web) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)