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# Site Reliability Engineer, E-Commerce

- **Company:** Tiktok Usds
- **Location:** San Jose, CA, United States
- **Salary:** $136,800 - $359,720
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Application Programming Interfaces (APIs), Extract Transform Load (ETL), Data Structures, Relational Databases, Dimensional Modeling, Distributed Systems, Elasticsearch, Fault Tolerance, Apache Hadoop, Python (Programming Language), Redis, Release Management, Reliability Engineering, Site Reliability Engineering Practices, Big O, Software Engineering, Web Services, Containerization, Druid, Apache Flink, Data Analytics, Apache Kafka, Software Coding, Golang
- **Published:** November 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4900842f86183b12

## About the Role

Minimum Qualifications: - Good understanding of Unix/Linux operating systems internals and networking - Experience writing code in Java, Go, Python or a similar language - Expertise in designing, analyzing, and troubleshooting large-scale distributed systems (Redis, Elasticsearch, Kafka, Druid, Hadoop, Flink or comparable solutions), relational databases, caching solutions and web service frameworks - Experience with algorithms, data structures, complexity analysis and software design - Experience developing tools and APIs to reduce manual interaction with systems and applications using a variety of coding and scripting standards - Systematic problem-solving approach, coupled with effective communication skills and a sense of drive Preferred Qualifications: - Familiarity with running production grade web services at scale and understanding cloud native technologies and networking - Knowledge about a variety of strategies for ingesting, modeling, processing, and persisting data,
ETL design, dimensional modeling, and cube design

## Description

The Global E-commerce SRE team of USDS works with engineering and product teams to build and run large-scale, globally distributed, observable, fault-tolerant systems. As an SRE, you will deliver on production ownership and be responsible for observability and automation across complex, large-scale service mesh architectures. Responsibilities - Own the service level of a critical, revenue generating E-commerce platform as well as all supporting infrastructure and services. This role will focus on service reliability, highly-scalable design and release management in a cloud-native environment. - Define service level indicators and data-driven objectives to uphold and improve uptime, latency, and system health of a core TikTok production platform. - Collaborate cross team with engineering and product to ensure that key requirements (such as capacity planning and launch reviews) are performed to enable transparent service delivery to customers. - Automation geared towards
infrastructure-as-code, scalability and service resiliency - Implement SRE practices around incident management, post-mortems while being part of on-call rotations.