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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Support Specialist - Accounting - **Company:** LCS - London Computer Systems - **Location:** Cincinnati, OH, United States (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Spreadsheets, Financial Software, Microsoft Office, Netsuite, QuickBooks (Software), Quicken (Accounting Software), Sage Accounting, SAP (Applications), Software Engineering, Information Technology - **Published:** June 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=63603ed66a0d918f ## About the Role Do you have experience in Spreadsheets?, Do you have a High school diploma or GED?, * High School diploma required; associate degree in Accounting, Finance, or related field preferred * Minimum 2 years of experience in help desk, customer support, or customer service roles * Foundational understanding of Generally Accepted Accounting Principles (GAAP), bookkeeping, and financial statements * Experience using financial software such as QuickBooks, ERP, SAP, Sage, NetSuite, or Quicken * Proficiency in Microsoft Excel and other Microsoft Office applications * Hands-on experience with one or more of the following: payroll, reconciliations, general ledger accounts, tax returns, fixed assets, financial data, or profit and loss statements * Excellent attendance and personal accountability * Self-starter with the ability to stay motivated independently * Strong attention to detail and accuracy in work, Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. ## Description London Computer Systems (LCS) is seeking detail-oriented, accurate Software Support Specialists - Accounting in Cincinnati, Ohio to become experts on our software and resolve customer issues in our Product Support department. Our customers rely on Rent Manager Property Management Software to keep their business up and running. Whether it's an issue with a balance sheet, a bank reconciliation, the general ledger, or finding misallocated money, our customers will rely on your knowledge and software support to get their problems solved. If becoming an expert in a new field and using your knowledge to troubleshoot problems excites you, then apply today! Responsibilities * Assist customers with accounting questions and issues relating to our property management software, Rent Manager. * Conduct remote sessions with customers to resolve software issues as necessary. * Provide guidance and best practices to those utilizing our Rent Manager application. * Provide superior customer service to our end users over the phone and via email. * Document and track status of all issues in a timely fashion within our ticketing software. * Work in conjunction with internal departments to improve processes and customer satisfaction. ## Related Videos - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [From Global Capability Centers to AI-Powered Command Centers](https://www.wearedevelopers.com/videos/100096-from-global-capability-centers-to-ai-powered-command-centers) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) ## Related Articles - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)