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# Deskside Support

- **Company:** Insight Global
- **Location:** Mayfield Heights, OH, United States
- **Contract:** Permanent contract
- **Skills:** Active Directory, Desktop Computing, Issue Tracking Systems, Servicenow
- **Published:** June 3, 2026
- **Apply:** https://dejobs.org/x/x/7F3DBC9C159C478F8DFB3124CC31A5B4/job/

## About the Role

* 1+ years of experience in a deskside or technical support role
 * Strong communication skills, good personality (Going to be supporting the C-Level Suite Executives)
 * Experience with ticketing systems (They use ServiceNow)

 - Bachelors Degree

 - Experience with Dell Computers

 - SSCM Experience

 - Reimaging experience

## Description

Insight Global is seeking three Deskside Support Technicians in the Cleveland, OH area. These people are going to be joining a team of roughly 6 total. They will be providing support to internal employees, including the C-Level Suite. There is roughly 1,500 users, while doing roughly 5-15 tickets a day. The client is a Microsoft Shop with Dell Computers. If the person has any Active Directory, SSCM, or Windows10 experience, that would be a plus. The most important thing is going to be finding hardworking individuals who present themselves well due to the C-Level Suite executives they will be supporting. This role is roughly 20-28hr


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