> Markdown version of [/jobs/ext/4673032-product-engineering-support](https://www.wearedevelopers.com/jobs/ext/4673032-product-engineering-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Engineering Support - **Company:** Aditi Consulting - **Location:** Cedar Falls, IA, United States - **Salary:** $77,293 - $81,702 - **Contract:** Contract - **Skills:** Data Analysis, CAN Bus, Modems, Ethernet, Github, Linux Commands, Test Data, Data Logging, Infrastructure Automation Frameworks, Information Technology - **Published:** November 11, 2026 - **Apply:** https://www.dice.com/job-detail/2ea2dade-301d-4613-b75e-075820fd29c1 ## About the Role * Hands-on electrical troubleshooting skills: reading schematics and pinouts, using a multimeter, diagnosing power, ground, fuse, and intermittent connection problems, and inspecting connector and harness workmanship * Working knowledge of CAN bus and Ethernet networking sufficient to confirm bus activity, capture a short log, and determine whether the fault is on the machine, harness, network, or logger * Ability to plan, prioritize, and coordinate multiple concurrent requests from engineers, shops, and test sites * Excellent writing and oral communication skills * Ability to effectively collaborate and work with cross-functional teams, including remote technical support groups * Good negotiation skills, * Prior experience with in-vehicle data loggers or data acquisition hardware * Familiarity with Linux command-line basics, including connecting to a device, checking status, and recovering files * Familiarity with GitHub or similar configuration management tools * Experience with cellular modems, antennas, and connectivity troubleshooting * A desire to improve test processes and data analysis techniques * Prior experience with CAN based vehicle networks and CAN tools * Education (Specific Branch of Study, Certificate) * A bachelor's degree in Agricultural Engineering, Mechanical Engineering, Electrical Engineering, Computer Science, or related field is desired * An associate degree or equivalent combination of education and hands-on experience in electronics, instrumentation, or data acquisition will be considered ## Description * Own the physical lifecycle of in-vehicle data loggers on the tractor field test fleet: stage, bench-test, install, remove, recover data from, and redeploy loggers as tractors go on and off test * Perform first-line troubleshooting on the machine and at the bench (power, ground, wake-up, harnesses, connectors, antennas, modems, storage); verify that expected CAN and Ethernet traffic reaches the logger; capture evidence and escalate to technical owners when the issue is beyond approved procedures * Build, order, and maintain installation kits (harnesses, mounting brackets, antennas, modems, cables, storage media) and keep spares and inventory available to maintain test capacity * Issue work requests for logger installations, swaps, and removals * Monitor incoming data and logger health across the fleet; triage missing or poor-quality data and drive issues to resolution * Maintain machine-to-logger assignments, logger configuration, and data-routing records * Work with stakeholders to define the data collection plan and engineering channel lists; agree on logger mounting strategies and communicate readiness milestones * Be the point of contact for engineers who need help locating, extracting, or understanding field test data; provide standard data extracts and teach users how to find and use data * Provide work direction to shop personnel related to tractor installations and harness builds * Utilize the electronic documentation system to process activities for test scheduling, acceptance criteria, execution, and results * Document procedures and troubleshooting guides; identify recurring failures and contribute to automation and process improvements that make deployments easier to do and easier to maintain