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# Desktop Support Technician

- **Company:** A3 Solutions, Inc.
- **Location:** Friday Harbor, WA, United States
- **Salary:** $41,600 - $52,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, IMac, Virtual Private Networks (VPN), Microsoft Office, Software Systems, Wi-Fi Technology, Enterprise Software Applications, Peripherals, Wireless Devices, Information Technology, Network Support, Laptops
- **Published:** November 11, 2026
- **Apply:** https://www.careerbuilder.com/job-details/desktop-support-technician-friday-harbor-wa--98e50b85-c3db-451e-9fe3-69db92bb61ae

## About the Role

Desktop Administration, Audiovisual, Electrical Wiring, Construction, Event Management, Sales Management, Testing, Safety/Work Safety, Inventory Management, Housekeeping/Cleaning

## Description

* Transporting, setting up, and installing media equipment and audiovisual support tools, including speakers, monitors, cameras, and equipment racks.
 * Setting up and performing electrical wiring, programming, and basic construction according to layout diagrams and schedules.
 * Developing good relationships with clients to keep production moving and to help out production or event coordinators.
 * Running tests on videos, audio, and signals and troubleshooting any problems that arise.
 * Meeting clients' standards by handling equipment malfunctions and executing a flawless event.
 * Disassembling equipment, wiring, and support tools in a safe manner.
 * Performing inventory management on equipment, wiring, and accessories.
 * Carrying out any cleaning, maintenance, or repairs on audiovisual equipment.
 * Generating expense reports for management.
 * Support of Windows OS 11 /Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
 * Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.

Desktop and Network Support:

 * Ability to setup, configure and add all hardware.
 * Assist Corporate Desk Side Support technicians with large IMAC's.
 * Documents, maintains, upgrades or replaces hardware and software systems.
 * Supports and maintains user account information including rights, security and systems groups.
 * Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
 * Determines and recommends which products or services best fit the customers' needs.

Imaging and Image Recovery:

 * Experience doing break / fix repairs on desktops, laptops.
 * Install / Re-install various software packages and updates.
 * Wi-Fi and VPN connections; Support of wireless devices.
 * GREAT Customer Service skills.