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# Salesforce Administrator

- **Company:** TNT
- **Location:** United States (Remote available)
- **Experience:** Starter
- **Contract:** Contract
- **Skills:** Agile Methodology, Artificial Intelligence, Confluence, JIRA, Health Informatics, Cloud Computing, System Configuration, Design Web Format, Scrum Methodology, Systems Development Life Cycle, Microsoft Copilot, Salesforce.Com, Facebook Flow, Data Loader, Data Management, Claude, User Administration
- **Published:** November 11, 2026
- **Apply:** https://www.dice.com/job-detail/5574af12-fea7-4fa3-9d14-9d5e20f9103c

## About the Role

* Salesforce Certified Administrator certification.
 * 2-4 years of hands-on Salesforce Administration experience.
 * Experience with Salesforce Service Cloud; Health Cloud experience is a plus.
 * Strong knowledge of Flow Builder, security models, user management, and data administration.
 * Hands-on experience with Jira, Confluence, and Agile/Scrum methodologies.
 * Excellent communication and stakeholder management skills.
 * Bachelor's degree required.

<>Preferred Qualifications

 * Healthcare, Managed Care, Health Plan, Medicare, or Medicaid experience.
 * Knowledge of HIPAA compliance requirements.
 * Scrum Master or SAFe certification.
 * Familiarity with ITIL and SDLC best practices.

<>Technical Skills

Salesforce Service Cloud, Salesforce Administration, Flow Builder, Reports & Dashboards, Data Loader, Security & Permissions, Jira, Confluence, Agile, Scrum, Health Cloud, Microsoft Copilot, Claude AI, Healthcare IT.

## Description

TNT Staffing is seeking a Salesforce Administrator / Junior Scrum Master to support and enhance a Salesforce Service Cloud environment while assisting Agile teams with sprint planning and delivery. This role combines Salesforce administration, business process automation, reporting, user support, and Scrum facilitation in a fast-paced healthcare-focused environment., * Administer and maintain Salesforce Service Cloud, including user setup, security, profiles, permission sets, and system configuration.

 * Configure custom objects, fields, page layouts, validation rules, workflows, and Flow automation.
 * Manage data quality, imports/exports, duplicate prevention, and system health.
 * Develop reports and dashboards to support business and executive decision-making.
 * Partner with stakeholders to gather requirements and translate business needs into Salesforce solutions.
 * Provide end-user support, training, troubleshooting, and documentation.
 * Support AI-driven initiatives utilizing Microsoft Copilot and Claude.
 * Facilitate Agile ceremonies including sprint planning, daily standups, sprint reviews, and retrospectives.
 * Manage Jira backlogs, user stories, and sprint deliverables.