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# Desktop Support Engineer

- **Company:** Noblesoft Technologies
- **Location:** Tulsa, OK, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Bomgar, Common Desktop Environments, Desktop Computing, IBM Hardware Management Console, Virtual Private Networks (VPN), Microsoft Office, Windows Remote Assistance, Remote Service Software, Software Asset Management, TeamViewer, Cisco WebEx, AMT Asset Management Software, Software Troubleshooting, Laptops, Hardware Asset Management, Servicenow
- **Published:** November 11, 2026
- **Apply:** https://www.adzuna.com/details/5959812055

## About the Role

* Windows PC and Mac hardware support.
 * Desk-Side Services and Hardware Asset Management.
 * AMT Asset Management Software.
 * Printer and peripheral hardware management.
 * Windows operating systems and Active Directory.
 * ITSM tools: ServiceNow, Remedy, HP Service Center, or similar.
 * Remote support tools: TeamViewer, Bomgar, WebEx, and Windows Remote Assistance.
 * VPN, MS Office Suite, and common desktop applications.
 * Strong knowledge of incident, problem, and change management.

Additional Requirements

 * 7+ years of experience in Service Desk, Desktop Support, or Deskside Support.
 * Excellent verbal and written communication skills.
 * Strong troubleshooting, documentation, and customer service abilities.
 * Ability to work independently and collaboratively in a fast-paced environment.
 * Flexibility to work extended hours or provide on-call support when required.

## Description

We are looking for an experienced Desktop Support Engineer with strong desk-side and service desk support skills. The candidate should have hands-on experience in Windows environments, hardware/software troubleshooting, ITSM tools, asset management, and change management., * Provide desk-side, phone, and remote technical support for desktops, laptops, printers, and other IT devices.

 * Troubleshoot hardware, software, Windows OS, network, and connectivity issues.
 * Coordinate desktop changes, prioritize change requests, and prepare rollout plans.
 * Manage desktop deployment activities and ensure timely implementation.
 * Support hardware and software asset management and maintain accurate records.
 * Participate in incident management and large-scale desktop projects, including antivirus rollouts.
 * Maintain documentation, reports, and updates using MS Office and ITSM tools.