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# Migration Support & Hypercare Engineer

- **Company:** Artech
- **Location:** Chicago, IL, United States
- **Salary:** $145,600 - $156,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Azure, Data Transmissions, Microsoft Exchange Server, Microsoft SharePoint, Powerapps
- **Published:** November 11, 2026
- **Apply:** https://www.careerbuilder.com/job-details/migration-support-hypercare-engineer-chicago-il--d889bc61-48ef-4a32-a34c-c0b21da42fce

## About the Role

Microsoft Exchange Server, Customer Support/Service, Microsoft SharePoint, Identify Issues, Problem Solving Skills

## Description

* Support Client 365 tenant-to-tenant migration from Flex to Axiom, covering Exchange Online, OneDrive, SharePoint, and Client Teams.
 * Work with Client Cross-Tenant Migration Tool and Quest On Demand for mailbox, OneDrive, SharePoint, and Teams migrations.
 * Troubleshoot migration failures, mailbox synchronization, data transfer, and post-migration issues.
 * Provide migration support during active migration waves, including weekend activities when required.
 * Perform post-migration validation, issue resolution, and hypercare support.
 * Coordinate with migration leads and escalate unresolved technical issues to Client or Quest support teams.

Target tenant Axiom
Migration type Client 365 tenant-to-tenant
Email platform Exchange Online to Exchange Online
Migration tools Client Cross-Tenant Migration Tool, Quest On Demand
Power Platform AppPoint for Power Apps and Power Automate
Tracking Azure DevOps (ADO)