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# Network Operations Center Specialist

- **Company:** Job Cloud Inc.
- **Location:** Dallas, TX, United States
- **Contract:** Contract
- **Skills:** Border Gateway Protocol, Domain Name System (DNS), Ethernet, Internet Protocol, Multi-protocol Systems, Network Architecture, Simple Network Management Protocols, Software Engineering, TCP/IP, Wide Area Networks, Curam Configuration Tools, Computer Network Operations, Juniper, Cisco
- **Published:** November 11, 2026
- **Apply:** https://www.dice.com/job-detail/145c803a-77f6-4f73-9842-7cdafd63474f

## About the Role

Between 1-5 years' experience, preferred in the following areas:

 * Applicants must possess strong customer service, problem solving, organizational, and analytical skills.
 * TCP/IP protocol suite (strong with Layers 1-3), Layer1/2 WAN protocols, LAN/WAN topologies.
 * BGP, ISIS, MPLS, LDP, RSVP
 * Unix/Linux, DNS, VI
 * Cisco, Juniper, Nokia router experience
 * Experience with Ethernet and Optical Circuits up to and including 10 GigE, and 100 GigE

Certifications

Cisco and Juniper certifications such as CCNA/CCNP and JNCIA/JNCIS preferred

## Description

NOC Specialists are responsible for monitoring and maintaining the Global IP Network (GIN). The GIN network is a tier1 Global Internet Backbone supporting transit and peering connections across a range of core and aggregation routers.

 * Primarily responsible for tracking, ownership, resolution, and documentation of all GIN customer and GIN backbone issues.
 * Monitor the GIN network using SNMP monitoring software along with various in-house tools.
 * Troubleshoot and resolve routing/physical layer issues for GIN customers, peers and network infrastructure.
 * Field calls and emails from customers, peers, Telcos and inter-company organizations.
 * Interface with other operations centers for escalation and resolution of issues.
 * Perform scheduling/coordination of all maintenances that affect the GIN network.
 * Carry out select maintenances on the GIN network.
 * Basic router configurations utilizing in-house configuration tools.
 * Responsible for managing vendor tickets related to hardware and software issues.
 * Responsible for hardware Return Materials Authorization (RMA) disposition for the Global Network.
 * Perform troubleshooting and fault isolation on the GIN network.
 * Performs other duties as assigned.