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# Desktop Support Technician

- **Company:** Kbr
- **Location:** Spain
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Configuration Management, CompTIA Security+, E-Tools, HP Thin Clients, System Center Configuration Manager, NIPRNet, SC Clearance, Information Technology, Laptops
- **Published:** November 12, 2026
- **Apply:** https://www.adzuna.es/details/5961464066

## About the Role

* Secret Clearance (or ability to obtain)
 * CompTIA A+ CE or higher
 * Windows enterprise support experience
 * Knowledge of asset management processes, * 3 years of experience providing desktop support in USAF environment
 * Secret Clearance (or ability to obtain)
 * CompTIA Security+ CE
 * Windows enterprise support experience
 * Knowledge of asset management processes

## Description

Provide Tier I/II technical support in a U.S. Air Force enterprise environment, ensuring reliable operation of mission systems and end-user devices. Support NIPRNet and base-level IT infrastructure while maintaining strict adherence to Air Force and DoD cybersecurity, asset accountability, and configuration management requirements

Roles and Responsibilities

 * Provide on-site for desktops, laptops, thin clients, printers, eTools and mobile devices across Air Force networks (NIPRNet).
 * Troubleshoot and resolve hardware, software, and connectivity issues.
 * Install, configure, and maintain Windows-based systems and approved applications.
 * Image and deploy systems using tools such as MECM/SCCM.
 * Maintain lifecycle accountability of IT assets in compliance with Air Force procedures.
 * Track assets using systems such as AFEMS or ITAMS.
 * Perform receipt, tagging, issuance, transfer, and disposal of equipment.
 * Conduct inventory audits and ensure documentation accuracy.
 * Coordinate repairs, warranties, and refresh cycles.
 * Ensure proper data sanitization per NIST 800-88 standards.
 * Use remedy to document and track maintenance actions.