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# IT Support Engineer

- **Company:** VIQU Ltd
- **Location:** Bexleyheath, United Kingdom
- **Experience:** Expert
- **Salary:** £39,000 - £46,800
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Microsoft Outlook, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Microsoft Office, Windows Servers, Networking Basics, TCP/IP, Wi-Fi Technology, Software Troubleshooting, Microsoft InTune, Information Technology, Laptops, Windows Client, User Accounts
- **Published:** November 12, 2026
- **Apply:** https://www.reed.co.uk/jobs/it-support-engineer/57561348

## About the Role

Microsoft Azure, Problem Solving, Technologies: Windows 10/11, Microsoft 365, Active Directory, Entra ID, Intune, Teams, Outlook, TCP/IP, DNS, DHCP, Wi-Fi., * Previous experience in an IT Support, Service Desk, Desktop Support or IT Analyst role.

 * Good knowledge of Windows 10/11 and Microsoft 365.
 * Experience with Active Directory, Entra ID and ideally Intune.
 * Understanding of networking fundamentals, including TCP/IP, DNS and DHCP.
 * Strong troubleshooting and communication skills.

Manufacturing or warehouse IT support experience would be advantageous.

This is a great opportunity for an approachable, practical IT professional to join a busy site-based team on an initial 6-month contract., * Active Directory

 * Communication Skills
 * Customer Service
 * Microsoft Azure
 * Microsoft Office
 * Microsoft Windows OS
 * Networking Skills
 * Problem Solving
 * Technical Support
 * Windows Server Administration

## Description

We are looking for a hands-on IT Support Engineer to provide day-to-day 1st and 2nd line IT support at a busy manufacturing site.

You will support office-based and operational users, troubleshooting hardware, software, network and access issues while helping to keep IT services running smoothly., * Provide 1st and 2nd line IT support to users across the site.

 * Troubleshoot Windows, Microsoft 365, hardware and connectivity issues.
 * Set up and configure laptops, desktops and mobile devices.
 * Manage user accounts and permissions through Active Directory and Entra ID.
 * Support printers, scanners and manufacturing equipment.
 * Log and manage incidents through the IT service desk.
 * Assist with IT equipment installations, replacements and general infrastructure support.