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# Support Engineer

- **Company:** Pure Resourcing Solutions
- **Location:** Great Abington, United Kingdom (Remote available)
- **Salary:** £27,000 - £29,000
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Artificial Intelligence, Collaborative Software, Issue Tracking Systems, Microsoft Office, Web Platforms, Computerised Systems, Web Technologies
- **Published:** November 12, 2026
- **Apply:** https://www.hiredonline.co.uk/jobs/225826344-support-engineer/pure-resourcing-solutions-limited

## About the Role

* Strong IT literacy with good knowledge of computer systems and Microsoft Office applications.
 * Excellent problem-solving skills and a methodical approach to troubleshooting.
 * Strong organisational skills and attention to detail.
 * Customer-focused with the ability to communicate effectively with both technical and non-technical users.
 * Proactive and self-motivated, with a willingness to take ownership of tasks and see them through to resolution.
 * An interest in technology and emerging trends, including AI and digital innovation.
 * Experience within a helpdesk, service desk or technical support environment would be beneficial.
 * Any exposure to website administration, web technologies, ticketing systems or collaboration tools would be advantageous.

## Description

I'm delighted to be the exclusive recruitment partner for an innovative, technology-led organisation as they look to recruit a Support Engineer. This is a newly created role, supporting customers and internal users with first-line technical support, whilst assisting with the ongoing maintenance, testing and enhancement of key digital platforms., * Provide first-line technical support to customers and internal users.

 * Investigate, document and escalate technical issues where required.
 * Assist with the maintenance and administration of company websites and online platforms.
 * Support testing activities for new products, features and system enhancements.
 * Work closely with product, content and commercial teams to deliver effective technical solutions.
 * Contribute to ongoing platform improvements and digital initiatives.
 * Participate in team planning sessions and take ownership of assigned tasks.
 * Produce and maintain clear technical documentation and support materials.
 * Engage in continuous learning and professional development., IT Support Engineer - 12-month contract - Cambridge My Customer is looking for an experienced IT Support Engineer with strong knowledge of Windows, Microsoft 365 and Endpoint Management . The successf…
6d ago