> Markdown version of [/jobs/ext/4679551-1st-line-it-support](https://www.wearedevelopers.com/jobs/ext/4679551-1st-line-it-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # 1st Line IT Support - **Company:** Yesterday By Helen Fallon Consulting Ltd - **Location:** Oxford, United Kingdom - **Salary:** £28,000 - £30,000 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, User Accounts - **Published:** November 12, 2026 - **Apply:** https://www.reed.co.uk/jobs/1st-line-it-support/57559235 ## About the Role * 1st line IT support experience and the confidence to help people face to face - full training * Experience supporting Windows devices or iPads and managing Microsoft 365 user accounts. * A basic understanding of networking and experience using a helpdesk ticketing system. * The ability to explain what's gone wrong and what happens next in plain English. School or education experience would be helpful. The role is subject to a satisfactory DBS check.