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# Global Technology Solutions Director

- **Company:** Pinsent Masons LLP
- **Location:** London, United Kingdom (Remote available)
- **Salary:** £70,412
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, System Configuration, Working Model 2D, Generative AI
- **Published:** November 12, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5962885955

## About the Role

* Substantial experience in a senior technology leadership role, with a proven record of transforming a technology services or delivery function.
 * Demonstrable experience of applying AI and automation to delivery models, achieving measurable improvements in speed, quality, productivity or cost.
 * Strong practical knowledge of generative AI, AI-assisted engineering, intelligent automation and their application within a complex enterprise environment.
 * Considerable experience of leading customer or client-facing technology products and services across areas such as engineering, solutions delivery, quality assurance, service management and support.
 * Experience of strategic data, workflow, case management or line-of-business platforms, alongside blended sourcing models involving strategic, outsourced or offshore partners.
 * Strong commercial, communication and influencing skills, with the ability to quantify the value of technology investment and explain complex topics clearly to senior stakeholders and clients.

## Description

Our standard working hours are 9.30am-5.30pm. We operate a 3 days in the office, 2 days from home working model. As an inclusive employer, we are willing to consider flexible working requests.

Exceptional by design. A career leading client and business facing technology services

The opportunity

Join a team where your expertise truly matters. Pinsent Masons is looking for a Global Technology Solutions Director to continue the modernisation of our client and business-facing technology services.

Reporting to the Chief Technology Officer, you will be a senior leader within Technology Services, responsible for establishing an AI-first operating model and owning how technology products, solutions and services are planned, designed, built, tested, deployed and supported.

You will lead our Technology Business Partner, Engineering & QA, and Solution Configuration and Deployment teams, shaping their capabilities to meet the firm's future needs. Working closely with senior stakeholders, clients, technology partners and Research & Development, you will turn emerging technologies into innovative, secure and scalable solutions that deliver meaningful value for the firm and its clients.

At Pinsent Masons, your career is exceptional by design - intentionally shaped to support high performance, meaningful development and long-term progression.

What you'll do

Bring your experience to the table and play a key role in the success of our firm, building trusted relationships and delivering meaningful impact, including:

 * Lead the transition to an AI-first operating model, setting a clear roadmap and embedding AI across demand assessment, solution design, engineering, testing, deployment and support.
 * Lead and develop the Technology Business Partner, Engineering & QA, and Solution Configuration and Deployment teams, building accountability, pace and a strong service mindset.
 * Oversee the delivery and continuous improvement of customer and client-facing products and solutions, ensuring they are secure, scalable, supportable and aligned with enterprise architecture.
 * Drive strategic data and case management initiatives, creating the data, workflow and platform foundations required to implement AI successfully at scale.
 * Develop a demand and capacity model that combines internal capability with strategic partners and suppliers to improve delivery speed, quality, value and return on investment.
 * Partner with Research & Development, senior stakeholders and client teams to identify, test and scale emerging technologies, moving successful concepts into production.