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# ServiceNow Architect (TSOM)

- **Company:** Syntax Consultancy Limited
- **Location:** London, United Kingdom (Remote available)
- **Salary:** £93,949
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Computer-Aided Design, Application Programming Interfaces (APIs), Configuration Management Databases, Cyber Security, Custom Software, Simple Object Access Protocol (SOAP), Restful APIs, Network Server, ServiceNow Customer Service Management, Servicenow
- **Published:** November 12, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5961625713

## About the Role

* Strong Telecommunications Service Operations Management (TSOM) experience
 * Proven expertise in ServiceNow integrations, including REST, SOAP, APIs, and MID Servers
 * Expertise in ServiceNow scripting, including JavaScript, Glide, and Flow Designer, and ServiceNow data models
 * ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), and ServiceNow Certified Technical Architect (CTA) qualifications

## Description

* Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, CMDB, discovery, and custom applications
 * Act as the technical authority on ServiceNow architecture, strategy, roadmaps, design, implementation, governance, and best practices
 * Ensure the ServiceNow platform is scalable, secure, and performant, and integrates with other enterprise systems
 * Provide technical leadership in solution design workshops, architecture reviews, and governance boards

Technologies:

 * Architect
 * CMDB
 * Flow
 * ITSM
 * JavaScript
 * REST
 * SOAP
 * ServiceNow
 * Security, Were supporting a leading telecoms end client in partnership with a global IT consultancy. This is a six-month ServiceNow Architect contract based in London, with a hybrid schedule of two to three days per week working remotely and the remainder in the London office. The rate is up to £550 per day, outside IR35, with an ASAP start in November or December 2026.