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# Site IT Manager

- **Company:** Bircham Wyatt Recruitment
- **Location:** Midsomer Norton, United Kingdom
- **Salary:** £50,000 - £60,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Business Software, Cyber Security, Identity and Access Management, Microsoft Office, Windows Servers, ARUBA, Information Technology, Cisco, Servicenow, Vmware
- **Published:** November 12, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5961625460

## About the Role

* Strong practical experience with VMware, Windows Server, Cisco and Aruba networking
 * Experience using ServiceNow to manage support and service delivery
 * Experience supporting OT or manufacturing technology, with an understanding of how IT reliability affects production
 * CCNA certification or equivalent practical networking expertise
 * Sound understanding of cybersecurity, backup and recovery, access management and controlled change
 * Ability to explain technical issues clearly and build good relationships with colleagues at every level
 * Experience guiding, coaching or supervising a junior colleague
 * Calm, organised approach and confidence taking ownership when priorities compete
 * Full driving licence, access to transport and flexibility to travel to other sites
 * Experience in manufacturing, packaging, printing or another production-critical environment is particularly valuable
 * Candidates may be IT Managers or experienced senior infrastructure or support professionals with leadership experience

## Description

* Keep site IT infrastructure and production-related technology reliable, secure and available
 * Provide hands-on support across Windows Server, VMware, Microsoft 365, Active Directory/Entra ID, endpoints and business applications
 * Support and troubleshoot Cisco and Aruba networking across office and manufacturing environments
 * Manage incidents, requests and priorities through ServiceNow, coordinating specialist support when required
 * Work with engineering, production and external partners to support OT, industrial networks and connected manufacturing equipment
 * Maintain patching, backups, access controls, asset records and clear technical documentation
 * Investigate recurring issues and implement practical, lasting solutions
 * Supervise and develop an Associate IT Administrator
 * Deliver infrastructure upgrades, site migrations and regional IT projects
 * Support procurement, budgeting and service improvements, and deputise for the Regional IT Manager when required
 * Take ownership of day-to-day IT and OT services at the Bradford site, working with production, engineering and site leadership
 * Travel to other sites and contribute to shared projects and support across the UK and Ireland

Technologies:

 * Active Directory
 * Aruba
 * Cisco
 * Support
 * Microsoft 365
 * Network
 * ServiceNow
 * VMware
 * Windows
 * Office 365
 * Security