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# Project Manager - SAP & Digital Projects

- **Company:** DS Smith
- **Location:** Manchester, United Kingdom
- **Contract:** Permanent contract
- **Skills:** Electronic Data Interchange (EDI), SAP (Applications), SAP Business Suiteing, SAP Materials Management, SAP Project System, SAP Sales and Distribution
- **Published:** November 12, 2026
- **Apply:** https://dssmith.wd3.myworkdayjobs.com/careers/job/Manchester/Application-Manager--SAP-_R-12451-2

## About the Role

You'll have practical experience working with SAP in a business-critical operational environment, including managing EDI processes and identifying system issues in SAP modules such as FI, MM, and SD. While project management experience would be beneficial, we're equally interested in individuals with strong SAP expertise who are keen to broaden their skills. If that's you, we'll support your development through training and hands-on project opportunities.

## Description

SAP Business Process Management

 * Act as the primary business contact for SAP-related operational and process improvement activities.
 * Drive the effective and practical use of SAP across business functions, ensuring processes are optimised and aligned to business requirements.
 * Manage and oversee SAP Electronic Data Interchange (EDI) processes, ensuring reliable integration between customers, suppliers, and internal systems.

SAP Issue Management

 * Identify, investigate, document, and prioritise SAP system issues, defects, failures, and process breakdowns.
 * Act as the liaison between business stakeholders and SAP technical support teams to ensure issues are understood, prioritised, and resolved effectively.
 * Facilitate root cause analysis activities and support the implementation of corrective actions.
 * Track issue resolution and communicate progress, risks, and impacts to stakeholders.

Project Delivery

 * Project management of the end-to-end delivery of business and technology projects from initiation through to implementation and benefits realisation.
 * Develop and maintain project plans, schedules, budgets, and resource requirements.
 * Manage project risks, issues, dependencies, and change requests, ensuring appropriate governance is maintained.
 * Facilitate project meetings, steering groups, workshops, and stakeholder engagement sessions.
 * Produce clear and concise project documentation, reports, and status updates.
 * Ensure successful transition of project outcomes into operational business processes.

Stakeholder & Client Management

 * Build and manage effective stakeholder relationships, facilitating requirements gathering and translating business needs into SAP and project delivery solutions that support strategic objectives.

Change & Adoption

 * Lead change and adoption activities through effective communication, training, stakeholder engagement, and post-implementation reviews to maximise business value and continuous improvement.

Governance & Continuous Improvement

 * Ensure delivery within governance and compliance frameworks while promoting best practice, strengthening project controls, and supporting the ongoing maturity of digital transformation capabilities.