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# Head of Cloud and Infrastructure

- **Company:** razorblue Careers
- **Location:** Stockton-on-Tees, United Kingdom
- **Experience:** Expert
- **Salary:** £60,000 - £70,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Microsoft Online Services, Cloud Computing, Hyper-V, Microsoft Office, Citrix Systems, Windows PowerShell, Virtualization Technology, VMware VSphere, Backup and Restore, HybridCloud, Firewalls (Computer Science), Patch Management, Veeam
- **Published:** November 12, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5961625697

## About the Role

* Broad knowledge across multiple technologies, with the ability to troubleshoot and deliver effective solutions
 * Excellent customer-facing skills and effective communication
 * Deep knowledge of the Microsoft ecosystem, including Azure, Microsoft 365, Exchange Online, Active Directory/Group Policy, and PowerShell automation
 * Comprehensive enterprise infrastructure experience, including virtualization (vSphere, Hyper-V), storage, and backup systems, particularly Veeam
 * Advanced networking expertise across multiple firewall platforms, Citrix environments, and unified communications, including Teams, Mitel, and Gamma
 * Proven experience implementing and managing hybrid cloud solutions, secure endpoint management, and enterprise infrastructure architectures
 * Strong technical troubleshooting, diagnostics, and documentation skills in complex environments
 * Current knowledge of security practices, emerging technologies, and industry trends
 * Team leadership, project planning, and resource management capabilities
 * Expertise in ITIL frameworks, service delivery, and continuous improvement methodologies
 * Outstanding communication skills, including fluency in English and the ability to engage technical and business audiences

## Description

* Lead and develop the infrastructure team through mentoring, coaching, one-to-ones, and strategic planning
 * Manage team resources, capacity, and scheduling across business-as-usual and project work, including recruitment and onboarding
 * Develop team capability through training programs, career development paths, and continuous improvement
 * Provide technical leadership on complex infrastructure challenges, including platform maintenance, optimization, and architecture decisions
 * Improve monitoring, backup, and patch management while ensuring robust incident response
 * Partner with Service Desk Management to optimize service delivery and response times
 * Deliver strategic infrastructure initiatives, process improvements, and new technology implementations
 * Manage project resources and timelines while building relationships across the business
 * Drive technical knowledge sharing and documentation across departments

Technologies:

 * Active Directory
 * Azure
 * Citrix
 * Cloud
 * Firewall
 * Hyper-V
 * Support
 * ITIL
 * Microsoft 365
 * PowerShell
 * Security
 * Veeam
 * Office 365
 * REST