> Markdown version of [/jobs/ext/4680243-senior-implementation-engineer](https://www.wearedevelopers.com/jobs/ext/4680243-senior-implementation-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Implementation Engineer - **Company:** Q2 Software, Inc. - **Location:** Charlotte, NC, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Business Logic, User Authentication, System Configuration, Data Hub, Data Integration, Data Mapping, Data Synchronization, JSON, Microsoft Dynamics, OAuth, Azure Active Directory, Standard Sql, Salesforce.Com, Software Systems, Systems Integration, Strategies of Testing, Web Services, Enterprise Software Applications, Postman, Information Technology, Data Objects, Api Design, Restful APIs, Multiplatform - **Published:** November 12, 2026 - **Apply:** https://www.careerbuilder.com/job-details/senior-implementation-engineer-charlotte-nc--4a1321b5-495d-42d7-95e5-b178663e0fa5 ## About the Role The ideal candidate is detail-oriented, analytical, and a proactive problem-solver who can work independently and collaboratively across teams. This position interfaces directly with clients and internal stakeholders to manage technical requirements, troubleshoot complex issues, and ensure successful implementation and delivery., * Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent relevant professional experience. * Significant experience implementing, configuring, troubleshooting, or supporting enterprise software solutions and system integrations. * Strong understanding of CRM platforms, particularly Salesforce and/or Microsoft Dynamics 365. * Experience working with REST APIs, JSON, web services, and system-to-system data integrations. * Experience with data mapping, transformation logic, field-level configuration, and troubleshooting data synchronization issues across integrated systems. * Working knowledge of authentication and authorization methods, including OAuth 2.0 and API-based authentication. * Strong analytical and troubleshooting skills, including the ability to investigate complex technical issues, identify root causes, and develop effective solutions. * Experience working with SQL or other data querying tools to investigate, validate, and troubleshoot data. * Ability to independently manage technical implementation activities, prioritize competing responsibilities, and deliver solutions within established timelines. * Excellent written and verbal communication skills, including the ability to explain complex technical concepts to both technical and non-technical audiences. * Strong client-facing skills with experience gathering requirements, facilitating technical discussions, and collaborating with stakeholders across multiple teams. * Demonstrated ability to work independently, exercise sound technical judgment, and identify when additional expertise or escalation is needed., * Experience implementing or supporting integrations between CRM platforms and loan origination systems. * Experience with Salesforce administration, including custom objects, fields, flows, managed packages, and integration configurations. * Experience with Microsoft Dynamics 365, Dataverse, and Microsoft Entra ID application registration and authentication. * Familiarity with financial services, commercial banking, lending workflows, or enterprise banking technology. * Experience troubleshooting API requests, responses, and application logs using tools such as Postman, Salesforce Inspector, or similar utilities. * Experience leading complex technical implementations or serving as a technical subject matter expert. * Experience mentoring team members, developing technical documentation, or contributing to process improvements. This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. ## Description Q2 is seeking a Senior Implementation Engineer responsible for implementing and supporting Q2's highly configurable software solutions and integrations to align with the business requirements of our customers. This role works across multiple platforms and client environments, with a focus on integrating Q2 solutions with customer relationship management (CRM) and loan origination systems., * Partner with clients and internal teams to gather, analyze, and translate business requirements into technical integration solutions. * Lead the technical configuration, implementation, testing, and deployment of integrations between Q2 solutions and external CRM and loan origination systems. * Independently troubleshoot complex integration issues, including data mapping, API communications, authentication, and system configuration. * Develop, maintain, and troubleshoot data mapping configurations and business logic to support client-specific requirements. * Collaborate with Engineering, Product, Support, and other Delivery teams to investigate issues, resolve technical challenges, and identify opportunities for improvement. * Provide technical guidance and recommendations to clients, helping them understand integration capabilities, limitations, and best practices. * Develop and execute testing strategies to validate integration functionality, data accuracy, and successful deployment. * Maintain clear technical documentation, implementation configurations, and project status updates. * Serve as a technical resource and mentor to other team members, supporting knowledge sharing and professional development. * Identify opportunities to improve implementation processes, documentation, tools, and overall delivery efficiency. * Manage multiple client implementations and priorities while maintaining quality, security, and delivery commitments. * Ensure adherence to Q2's security, confidentiality, privacy, and compliance standards.