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# Sr Analyst- Business Intelligence

- **Company:** Ally Financial Inc.
- **Location:** Lewisville, TX, United States (Remote available)
- **Experience:** Expert
- **Salary:** $85,000 - $150,000
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Spreadsheets, Databases, Power BI, SQL Databases, Performance Monitor
- **Published:** November 12, 2026
- **Apply:** https://dejobs.org/x/x/307D5A0FA08A4BD4B563B931317B2609/job/

## About the Role

* 3+ years of relevant experience in customer service or financial services industry is needed
 * Bachelor's degree in business or related discipline., * Proficiency in SQL, including experience with joins and various SQL functions to query, analyze, and interpret data.
 * Proficiency in Power BI
 * Strong written and verbal communication skills, with the ability to clearly communicate findings, recommendations, and complex information to a variety of audiences.
 * Demonstrated experience working directly with stakeholders and cross-functional partners to understand business needs and drive solutions.
 * Ability to lead and own projects from beginning to end, including gathering requirements, coordinating with stakeholders, executing deliverables, and communicating outcomes.
 * Strong collaboration skills with the ability to build effective working relationships across teams and functions.
 * Leveraging technical expertise and relationships to contribute to strategy and drive business results.
 * Ability to produce documents, spreadsheets, databases, etc. with Windows-based software, as well as proficiency with the Internet, ideally this will include experience with Six Sigma-based software.

## Description

Provides support - recommendations in several areas. Contacts are primarily with immediate manager, other personnel in group or support staff from other areas. Establish processes to anticipate customer needs. Work collaboratively with the rest of the organization and Ally business units to fulfill consumer needs and ensure corporate objectives and all compliance requirements are met (e.g., OPEX, timeliness metrics, accuracy metrics, customer satisfaction metrics, cross-sell metrics, employee development, etc.). Lead to succeed vs. managing to avoid failure. Drive strategic imperatives by maintaining regular communications with employees or vendor partners.

The Work Itself

 * Under general direction, responsible for performing complex research and analysis to support business operations and present findings to manager or project leader.
 * Assist in drafting, interpreting and administering operational policies and procedures.
 * Develop, validate and maintain step-by-step instructions/training materials.
 * Monitor performance to identify and help correct performance problems and provide feedback regarding areas requiring attention.
 * Bring compliance issues and proposed solutions to the attention of manager or project leader.
 * May be responsible to work with the site leader and operations managers to improve their value stream/process performance through the identification and completion of Lean Six Sigma projects and work with the Business Process Excellence Leaders to ensure standardization and promotion of the process excellence program.