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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Junior System Administrator - **Company:** Mutual of Omaha Mortgage - **Location:** San Diego, CA, United States - **Experience:** Starter - **Salary:** $60,000 - $80,000 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Microsoft Azure, Microsoft Online Services, Software as a Service, System Configuration, Dynamic Host Configuration Protocol, Domain Name System (DNS), Identity and Access Management, Virtual Private Networks (VPN), Microsoft Software, Virtual Desktops, Networking Basics, Windows PowerShell, Role-Based Access Control, Remote Access Technology, Azure Active Directory, Cloud Services, Microsoft SharePoint, Software Deployment, TCP/IP, Enterprise Software Applications, Computer Network Technologies, Firewalls (Computer Science), Microsoft InTune, Information Technology - **Published:** November 12, 2026 - **Apply:** https://www.careerbuilder.com/job-details/junior-system-administrator-san-diego-ca--4ce89790-3ae6-4b80-9764-d03f6c1fb806 ## About the Role Systems Administration/Management, Systems Administration/Management, Mortgage, Residential Mortgages, Loans, Customer Support/Service, Mentoring, Administrative Skills, Microsoft Product Family, Technical Support, * Bachelor's degree, technical training, or equivalent hands-on experience in information technology. * 2-4 years of professional experience in IT support, desktop support, or systems administration, with demonstrated progression in responsibility. * Professional experience supporting Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive), Microsoft Intune, and Microsoft Entra ID (Azure AD) is required. * Basic understanding of SSO, MFA, and identity concepts; experience with Entra enterprise applications is a plus. * Basic awareness of endpoint and email security concepts; Microsoft Defender experience is a plus. * Basic understanding of identity and access management, least privilege, and account lifecycle management. * Basic networking knowledge: DNS, DHCP, TCP/IP, VPN, and firewall concepts. * Strong documentation habits; ability to produce clear runbooks, configuration guides, and change records. * Ability to take ownership of assigned work, work independently, and collaborate with the Senior System Administrator and management on complex issues. * Willingness to mentor lower-level technology staff and continuously develop systems administration skills. Preferred * Microsoft fundamentals or role-based certifications, such as MS-900, MD-102, or AZ-900. * Experience with SSO and SCIM-based provisioning and app lifecycle automation. * Familiarity with PowerShell scripting for M365, Entra ID, and Intune automation. * Exposure to Azure and Azure Virtual Desktop. ## Description The Junior System Administrator is an early-career systems administration role for an experienced IT support professional. This role provides day-to-day administration and support for Microsoft 365, Microsoft Entra ID, Microsoft Intune, SaaS applications, and endpoint devices. The role serves as a point of escalation for Tier 1 and Tier 2 support, takes ownership of assigned issues and administration responsibilities, and mentors lower-level team members. The Junior System Administrator works with the Senior System Administrator and management team on complex issues. Azure and Azure Virtual Desktop experience is a plus but not required. The ideal candidate is service-oriented, detail-focused, accountable, and eager to grow as a systems administrator., Microsoft 365, Entra ID & Intune Support * Serve as the point of escalation for Tier 1 and Tier 2 support issues involving M365, Entra ID, Intune, endpoints, and SaaS applications. * Provide day-to-day support for Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, and related user issues. * Support Microsoft Entra ID user and group administration, access requests, directory roles, and joiner/mover/leaver activities. * Assist with MFA, Conditional Access, and identity security support in accordance with established organizational standards. * Support Microsoft Intune device enrollment, compliance policies, configuration profiles, and application deployment for Windows and Mac endpoints. * Assist with basic Azure administration and Azure Virtual Desktop support as assigned; prior experience is a plus. SaaS Application Management & SSO * Assist with SaaS application onboarding and offboarding, including SSO and Entra enterprise application support. * Maintain the organization's enterprise application catalog; ensure SSO coverage, MFA enforcement, and appropriate access scoping across the SaaS portfolio. * Manage provisioning and deprovisioning integrations (SCIM or manual) to ensure timely, accurate access changes aligned with the joiner/mover/leaver process. * Evaluate and onboard new SaaS applications in coordination with the IS team and business stakeholders, including security posture review and integration planning. * Maintain documentation for all SSO configurations, app registrations, and provisioning workflows. Networking (Foundational) * Maintain working knowledge of core networking concepts: TCP/IP, DNS, DHCP, VPN, and firewall fundamentals as they apply to cloud-connected environments. * Support network-related troubleshooting for cloud services, SaaS connectivity, and remote access scenarios. * Coordinate with network vendors on connectivity issues that affect cloud or SaaS service availability. IS Team Collaboration * Work closely with IS team members on cross-functional initiatives including security projects, system migrations, and platform rollouts. * Participate in IS team planning, change advisory processes, and knowledge-sharing sessions. * Maintain and contribute to the team knowledge base: runbooks, configuration documentation, and onboarding/offboarding procedures. * Support audit and compliance requests related to access controls, licensing, and system configurations.