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# IT Systems Support 1

- **Company:** State of Montana
- **Location:** Helena, MT, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Antivirus Softwares, PC Tools, Local Area Networks, Microsoft Office, Microsoft Servers, Remote Desktop Services, Utility Software, Wide Area Networks, Tablet Computers, Peripherals, Computer Equipment, Information Technology, Malware Detection, Mobile Computing
- **Published:** November 12, 2026
- **Apply:** https://www.careerbuilder.com/job-details/it-systems-support-1-helena-mt--8a0b233c-cec0-423f-b9f5-0c146bbae828

## About the Role

* Associate degree in information technology or related field.
 * One to three years of experience supporting network or computer systems technologies.
 * Other combinations of education, certification or experience may be substituted.
 * Must have the ability to work in all aspects of a team environment including support, communication, personal awareness, ability to utilize and provide professional critiques, and demonstrate emotional intelligence., * Extensive knowledge of desktop/laptop computer support and troubleshooting to include previous and current versions of Microsoft Windows operating systems.
 * Extensive knowledge of MS Office application uses and troubleshooting.
 * Extensive knowledge of Microsoft Active Directory.
 * Extensive knowledge of computer peripherals such as scanners, printers, and MFPs.
 * Thorough knowledge of system, diagnostic, and utility software - PC Tools, MS Sysinternals, remote desktop support applications and methods, antivirus and anti-malware tools and techniques.
 * Knowledge of LANs, WANs and WWANs.
 * Knowledge of Microsoft System Center applications.
 * Knowledge of mobile computing devices like tablets and smartphones., * Criminal History Fingerprint / Name-based Check
 * Driving History
 * Intensive Background Check