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# Technical Support Engineer

- **Company:** Hanshow America Inc.
- **Location:** Mundelein, IL, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Microsoft Windows, Application Programming Interfaces (APIs), Relational Databases, Software Debugging, Linux, Microsoft SQL Server, MySQL, Networking Basics, Standard Sql, Web Applications, Information Technology, Front End Software Development, Crud
- **Published:** November 12, 2026
- **Apply:** https://www.thejobnetwork.com/job/c39d51a0-7e82-4ffc-9b19-95bab869811e/technical-support-engineer

## About the Role

This position is not eligible for employment visa sponsorship now or in the future. Applicants must be authorized to work in the United States without current or future employer sponsorship., Are you ready to level up your career and play a pivotal role in a fast-growing, innovative tech team? Do you have a passion for cutting-edge technologies that simplify everyday life and an ambition to join an organization driving global impact?, As a Technical Support Engineer, you will be a driving force behind Hanshow's continued growth in the Americas. Self-motivated and equipped with a "can-do" attitude, you will troubleshoot complex issues, champion customer success, and collaborate closely with cross-functional teams to deliver seamless smart store solutions., * Bachelor's degree or higher in Computer Science, Networking, Automation, or a related technical field, with ~2 years of relevant work experience.
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 * Strong familiarity with Linux and Windows operating systems.
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 * Working knowledge of APIs and web-based systems/software.
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 * Proficiency in JavaScript and front-end debugging/troubleshooting.
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 * Solid understanding of basic networking principles and troubleshooting.
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 * Experience with relational databases (MySQL/MSSQL) and basic SQL (CRUD operations).
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 * Excellent communication and interpersonal skills.
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 * Prior experience in client-facing technical support or communication is a plus.
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 * Chinese or Spanish language proficiency is desirable
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