> Markdown version of [/jobs/ext/4682369-engagement-manager-remote-data-center-exp](https://www.wearedevelopers.com/jobs/ext/4682369-engagement-manager-remote-data-center-exp). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Engagement Manager (Remote-Data Center Exp.) - **Company:** TEKSYSTEMS INC. - **Location:** Richardson, TX, United States (Remote available) - **Experience:** Experienced - **Salary:** $80,000 - $120,000 - **Contract:** Permanent contract - **Skills:** Agile Methodology, Data Centers, Scrum Methodology, Information Technology Outsourcing, Performance Monitor, Extreme Programming - **Published:** November 12, 2026 - **Apply:** https://dejobs.org/x/x/82FB7C42286E4F27AB4E8D8E9F6DCFA9/job/ ## About the Role Bachelors Degree or equivalent experience. Minimum of 3 years of experience in project management. Excellent oral and written communication skills (English language). Analysis and problem-solving skills. Time management and organizational skills. People management skills. Experience in project management fundamentals or as an acting Scrum Master. Exposure to professional services agreements, including the change management process. Exposure to IT Managed Services, project management classes, and other IT certifications. Demonstrated project risk analysis and mitigation skills. Preferred Experience: Experience in the IT Professional Services industry. Certifications: PMP and/or IAOP (Outsourcing Professional) & Scrum Master certification. Methodologies: Exposure to Agile methodologies: Scrum, Kanban, SAFe, XP. ## Description Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution, and operations with a customer-first mindset for bold business leaders. We deliver cloud, data, and customer experience solutions. Our partnerships with leading cloud, design, and business intelligence platforms fuel our expertise. We value deep relationships, dedication to serving others, and inclusion. We drive positive outcomes for our people and our business, stay true to our commitments, and act in harmony with our words. We exist to create significant opportunity for people to achieve fulfillment through career success. Heres what the opportunity supported through our TGS Talent Acquisition Team requires: The Engagement Manager (EM) is a delivery leadership position within the TEKsystems Global Services (TGS) organization, responsible for managing one or more engagements or engagement teams at a time. The EM manages customer expectations through regular check-ins and timely updates on engagement progress. The EM ensures service delivery and that the outcomes align with client success criteria. The role quantifies the business benefits of engagement outcomes throughout the engagement lifecycle. This position requires strong project management skills, proficiency in relevant technical practices, and a proven track record of successful client engagements. The role is measured by customer satisfaction, customer retention/expansion, financial targets achieved, and billable utilization for all engagements in their portfolio. This role may require travel several times per year. Essential Job Duties and Responsibilities: Engagement Management: Overseeing engagements to ensure objectives are met, delivered on time, and within budget. Additionally, ensuring internal compliance requirements are met. Financial Management: Managing the financial aspects of engagements, including budgeting, forecasting, and ensuring profitability. Resource Allocation and Optimization: Ensuring efficient utilization of resources across engagements, optimizing team performance and engagement outcomes. Risk Management and Mitigation: Identifying potential risks early and implementing strategies to mitigate them, ensuring engagement stability. Client Relationship Management: Building rapport and maintaining relationships with client stakeholders to understand their long-term goals and align services accordingly. Stakeholder Communication: Providing regular updates to internal/external stakeholders on engagement progress, challenges, and outcomes. Performance Reporting: Preparing detailed performance reports and presenting them to senior management and clients. Team Leadership and Development: Leading engagement teams, mentoring junior resources, and fostering a collaborative team environment. Client Satisfaction and Retention: Focusing on client satisfaction and retention by delivering high-quality services and addressing any issues promptly. Business Development: Identifying opportunities and collaborating with sales/practice partners for upselling and cross-selling to existing clients, contributing to organic business growth. Behavioral Competencies and Responsibilities: Manages Complexity: Makes sense of complex, high-quantity, and sometimes contradictory information to effectively solve problems. Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy , and enthusiasm. Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Actively listens to understand customer needs and clearly articulates solution options. Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Takes a consultative approach to propose solutions that benefit the customer and meet their business needs, serving as a trusted partner and advisor. Drives Results: Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Hosts regular team meetings and encourages input from others. Collaboration: Works well with cross-functional teams, fostering a collaborative environment to achieve common goals.