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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # EverHealth - Lead Forward Deployed Engineer (Remote, US) - **Company:** EverCommerce Inc. - **Location:** New York, NY, United States (Remote available) - **Experience:** Expert - **Salary:** $170,000 - $200,000 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Application Programming Interfaces (APIs), Artificial Intelligence, Amazon Web Services, Audit Trail, Software as a Service, Cloud Computing, Relational Databases, Cursor, Database Queries, Embedded Software, Web Portals, Mobile Application Software, Python (Programming Language), PostgreSQL, Microsoft SQL Server, MySQL, Microsoft Copilot, Software Engineering, Systems Integration, TypeScript, Large Language Models, Claude Code, AgentCore, Agentic-AI, Kubernetes, Playwright, Data Management, Api Design, Human in the Loop - **Published:** November 12, 2026 - **Apply:** https://www.careerbuilder.com/job-details/everhealth-lead-forward-deployed-engineer-remote-us-new-york-ny--73c9bfd6-fd4e-4f33-9731-730a257d6a62 ## About the Role Customer Experience, Software as a Service (SaaS), Mobile Applications Development, Marketing, Business Growth, Healthcare, Business Solutions, Home Care, Embedded Software, Ecosystems, * 8+ years of professional software engineering experience, including significant stakeholder- or customer-facing work such as forward deployed, solutions, or consulting engineering, or equivalent experience partnering directly with business teams * Hands-on experience building and shipping AI agents or LLM-powered automation that solve real business problems * Strong engineering skills in Python, JavaScript/TypeScript, or equivalent languages, with a track record of shipping production systems and integrations * Exceptional communication and interpersonal skills: you build trust quickly, listen well, and can explain technical tradeoffs to operators, executives, and engineers alike * Ability to run discovery, manage stakeholder expectations, and turn ambiguous or shifting requirements into working software * Experience working alongside professional services, BPO, or operations teams to roll out new tools or workflows * A bias for action and comfort with ambiguity, delivering incremental value quickly and adjusting course based on feedback * Strong SQL skills and experience working with APIs, data models, and integrations across multiple systems * Daily, hands-on use of AI coding and agent tools (e.g., Claude Code, Cursor, Copilot) across the development lifecycle in your own work * A product engineering mindset focused on outcomes for users and the business, not just technology Nice to Have: * Experience with AWS Bedrock AgentCore or comparable agent runtimes and orchestration frameworks * Experience with agent evaluation and human-in-the-loop workflows * Experience building voice agents (for example, automating outbound calls such as payer follow-up) or browser-use and computer-use agents that operate web portals * Healthcare/RCM experience, such as claims, EDI 837/835, eligibility, denial and A/R workflows, and HIPAA ## Description * Embed with RCM professional services and operations teams to understand workflows, pain points, and where AI and automation can have the biggest impact * Lead discovery with stakeholders, translating ambiguous business problems into clear requirements, delivery plans, and success measures tied to RCM results such as days in A/R, denial and overturn rates, rejection rework time, cash collected, cost-to-collect, and staff productivity * Design, build, and deploy AI agents that do real RCM work, such as A/R follow-up, denial management, and claim rejections, building on our shared RCM automation platform and partnering with our software engineers when new platform capabilities are needed * Build agents that work across the channels where RCM work actually happens, including APIs, payer and clearinghouse web portals through browser automation, and payer phone calls through voice agents * Design agents to operate safely, with least-privilege access and managed credentials, a full audit trail of every agent action, human approval before changes to claims or accounts, and adherence to payer portal terms of use and call disclosure and recording requirements * Put evaluation and observability in place so stakeholders can trust agent quality and see agent outcomes alongside human-driven work * Lead rollout with operations, including shadow and pilot phases, updated SOPs, user training, and a regular review cadence with ops leads and BPO partners * Partner with RCM product and engineering teams to harden proven solutions into the core platform and feed field learnings into roadmaps * Serve as a trusted technical advisor to operations and business leaders, communicating progress, tradeoffs, and results clearly to technical and non-technical audiences * Mentor engineers and help establish the practices, patterns, and reusable components that make forward deployed work repeatable * Champion AI-assisted development across planning, design, coding, testing, review, and operations * Build secure, reliable solutions that keep PHI within our AWS environment and meet HIPAA, SOC 2, and HITRUST requirements Technology Environment: * Cloud Infrastructure: AWS * Languages: Python and JavaScript/TypeScript, or equivalent * AI: LLMs and agent frameworks, including AWS Bedrock and Bedrock AgentCore, tool use and MCP, agent evaluation, and voice and browser-use agents (e.g., Playwright) * Integration Patterns: APIs, event-driven workflows, and integrations with in-house and third-party systems * Data Platforms: modern relational databases such as Postgres, MySQL, and MSSQL * Security & Compliance: HIPAA, SOC 2, and HITRUST, with PHI kept within our AWS environment