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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # D365 FIELD SERVICE CONSULTANT + SAP INTEGRATION - **Company:** ITC, Inc. - **Location:** Los Angeles, CA, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** HTML, JavaScript (Programming Language), Cascading Style Sheets (CSS), Human-Computer Interaction, Microsoft Dynamics, SAP ERP, SAP (Applications), SAP Knowledge Warehouse, Software Engineering, Powerapps - **Published:** June 2, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=3e0d027ea2119c35 ## About the Role Do you have experience in UI implementation?, * 5-8 years of experience in supporting and administering Dynamics 365 Field Service. * Technical Skills: Strong expertise in Dynamics 365 Field Service, including customization, configuration, and troubleshooting. * JavaScript, CSS, HTML: Proficiency in customizing and enhancing Dynamics 365 Field Service user interface and functionality. * PowerApps: Hands-on experience with PowerApps for app development and automation. * SAP Knowledge: Desirable understanding of SAP for integration and support. * Communication Skills: Effective communication with U.S. clients and internal stakeholders. * Time Zone Experience: Experience working in the Pacific and Central Time Zones is an advantage. * Certifications: Microsoft Dynamics 365 Field Service certifications are preferred. * Problem-Solving: Ability to diagnose and resolve technical issues in the Field Service domain. * Documentation: Strong documentation skills to maintain records of support activities. * Proactive Mindset: Initiative to proactively address issues and contribute to system improvements. * Team Player: Collaborative attitude to work effectively with cross-functional teams. * Flexibility in working in shifts/holidays/weekends based on roster created by Delivery Manager is a must Onsite Offshore coordination experience is a must Additional Information: * SAP Field Service Management with SAP S/4HANA Service A PLUS + Required Certifications: o MB-240 Microsoft Dynamics 365 FIELD SERVICE ## Description * Dynamics 365 Field Service Support: Provide technical support, issue resolution, and system maintenance for Dynamics 365 Field Service systems. * Customer Interaction: Engage with U.S. clients to understand their Field Service requirements and communicate effective solutions. * Problem Solving: Diagnose and resolve technical issues related to Field Service operations efficiently. * Customization and Enhancement: Utilize JavaScript, CSS, and HTML to enhance the user interface and functionality of Dynamics 365 Field Service. * PowerApps Utilization: Create custom business apps and automation within Dynamics 365 Field Service using PowerApps. * SAP Integration: Facilitate seamless integration and support for clients using SAP alongside Dynamics 365 Field Service (knowledge desirable). * Collaboration: Work closely with internal teams and developers to address complex Field Service issues and ensure timely resolutions. * Training and Guidance: Provide end-user training to ensure effective utilization of the Field Service system. * Proactive Approach: Anticipate and address issues, make system improvements, and help other support teams resolve issues within SLA. 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