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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # (USA) Director, Technology Operations - **Company:** Wal-Mart Stores, Inc. - **Location:** Bentonville, AR, United States - **Experience:** Experienced - **Salary:** $110,000 - $220,000 - **Contract:** Permanent contract - **Skills:** Adobe Analytics, Web Accessibility, Data Analysis, Information Systems, Web Content Accessibility Guidelines, Information Technology - **Published:** November 12, 2026 - **Apply:** https://www.dice.com/job-detail/67a63873-a277-49e6-a912-d2f105593685 ## About the Role * Extensive experience in program and financial management, including budgeting, forecasting, and ROI analysis. * Proven ability to define and implement large-scale technology programs aligned with business strategy. * Strong skills in stakeholder engagement, communication, and influencing across multiple teams and levels. * Expertise in technology landscape awareness, including emerging systems, market standards, and product leadership. * Proficiency in performance measurement, risk assessment, and program monitoring to ensure successful delivery. * Ability to translate complex business requirements into actionable technology initiatives. * Demonstrated capability in business operations, planning, and data-driven decision-making., Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 6 years' experience inproject management, program management, program operations, or related area.Option 2: 8 years' experience in project management, program management, program operations, or related area. 3 years' supervisory experience. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture. ## Description The (USA) Director, Technology Operations leads the strategic planning and execution of large-scale technology programs, ensuring alignment with business objectives and operational excellence. This role oversees financial management, risk mitigation, and performance measurement while fostering strong stakeholder collaboration across multiple business units. The Director drives innovation by integrating technology solutions with organizational priorities, guiding teams to deliver measurable value. With a focus on continuous improvement and effective communication, this position supports sustainable growth and operational efficiency within a complex, dynamic environment. About the team: The Delivery Optimization team develops an intelligent, scalable, and cost-efficient last mile network by enhancing sourcing, catchment, address, and trip planning. This team drives innovation through advanced technologies and product capabilities to improve asset utilization, expand customer reach, and reduce costs. It supports operational excellence by managing programs, overseeing financials, engaging stakeholders, and coordinating business operations. The team ensures reliable trip preparation and timely deliveries while maintaining strategic alignment and consistent performance across multiple projects, contributing to Walmart's commitment to efficient and effective last mile operations. What you'll do: * Lead the planning, execution, and monitoring of large-scale technology programs aligned with business objectives and financial targets. * Develop and manage program budgets, forecasts, and resource allocation to ensure optimal delivery and return on investment. * Define program charters, performance baselines, and success metrics across multiple projects and business units. * Build and maintain strong stakeholder relationships, influencing decisions through clear communication and data-driven insights. * Identify risks and develop mitigation strategies to ensure program continuity and success. * Drive continuous improvement by implementing best practices and innovative technology solutions. * Oversee performance measurement and reporting to support strategic decision-making and operational excellence.