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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Director - **Company:** PAVA APPLICATIONS INTERNATIONAL CORP - **Location:** San Diego, CA, United States - **Experience:** Expert - **Salary:** $170,000 - $200,000 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Active Directory, Application Firewall, Microsoft Azure, Backup Devices, Software as a Service, Cyber Security, Directed Acyclic Graph (Directed Graphs), Data Centers, Dynamic Host Configuration Protocol, Disaster Recovery, Domain Name System (DNS), Identity and Access Management, Virtual Private Networks (VPN), Network Security, Microsoft Software, Microsoft SQL Server, Windows Servers, Routing, Performance Tuning, Windows PowerShell, Cloud Services, Systems Integration, Virtual Local Area Networks, Virtualization Technology, Software Vulnerability Management, Data Logging, HybridCloud, Firewalls (Computer Science), Data Management, Cisco, Vmware - **Published:** November 12, 2026 - **Apply:** https://www.thejobnetwork.com/job/1f4dd8cd-1792-4078-9d44-09bb02072c59/it-director ## About the Role * Bachelor's degree in a related field or equivalent combination of education and relevant experience. * 10+ years of progressive hands-on infrastructure, systems, networking, or technology operations experience; 5+ years of technical leadership or equivalent infrastructure ownership. * Advanced Windows Server, Active Directory, on-premises Exchange DAG, virtualization, enterprise storage, backup/recovery, and networking expertise. * Experience supporting business-critical production systems, , modernizing legacy infrastructure, and implementing cybersecurity controls. * Ability to independently troubleshoot complex issues, manage technical projects, evaluate costs, and communicate effectively. Preferred Skills, Knowledge and Experience * SaaS and 24/7 operations; Azure and hybrid infrastructure; PowerShell and automation; SAN/NAS and immutable backups. * SQL Server infrastructure familiarity; monitoring/logging/alerting and capacity management; SOC 2 Type II; IT service management. * Relevant Microsoft, VMware, Cisco, or security certifications; experience leading small teams with complex infrastructure. * Infrastructure uptime, reliability, incident frequency, detection and recovery times, and operational responsiveness. * Backup/restore testing, disaster recovery readiness, patch and vulnerability remediation, and security/audit control effectiveness. * Modernization delivery, capacity and lifecycle health, budget/vendor performance, documentation, and team service quality. * Specific targets will be set based on AIC's operational requirements and available resources. * Technical judgment; strategic planning; accountability; hands-on problem-solving; operational discipline; risk prioritization; communication; coaching; adaptability; cost-conscious decision-making. ## Description We seek a technically proficient IT Director to lead infrastructure, cybersecurity, operational reliability, and technology modernization. This role combines strategic accountability with direct involvement in complex troubleshooting, infrastructure improvements, critical incidents, and technical decisions. The role leads a small team including an IT Manager and is accountable for the infrastructure supporting AIC's continuously operating SaaS platform. Infrastructure Strategy & Technical Leadership * Develop and execute infrastructure and operations strategy aligned with business objectives, risk, and financial priorities; emphasize on-premises systems, data centers and adopt cloud solutions selectively. * Serve as senior technical authority for architecture, reliability, cybersecurity, and modernization * Lead improvements in servers, storage, networking, virtualization, backup, automation, and hybrid cloud; personally participate in complex implementations. * Advise executive management on technical risks, investments, project priorities, and progress. Technology Management & Hands-On Operations * Administer and troubleshoot Windows Server, Active Directory, Group Policy, DNS, DHCP, and related infrastructure. * Oversee virtualization, SAN/NAS storage, enterprise backup/recovery, firewalls, switches, routing, VLANs, VPNs, DMZs, and web application firewalls. * Support Microsoft Azure and hybrid integrations; oversee provisioning, patching, migrations, monitoring, performance tuning, and documentation. * Independently resolve critical infrastructure issues and implement solutions when required. Operational Reliability & Service Delivery * 24/7 SaaS platform ensuring appropriate monitoring, maintenance, support, and operational readiness * Establish practical incident, problem, change, capacity, configuration, and service management processes and report relevant service metrics. * Lead escalations, root-cause analysis, and corrective action for critical infrastructure, application-dependency, network, and vendor incidents. * Maintain operating procedures, escalation paths, on-call coverage, and knowledge resources; coordinate with Development, QA, and Customer Support. Technology Modernization * Lead hardware refreshes, software upgrades, platform standardization, automation, and migrations while protecting production stability. * Personally execute high-priority technical projects and report milestones, risks, and resource needs. Cybersecurity, Risk & Compliance * Own technical security controls, vulnerability remediation, patching, hardening, privileged access, identity management, and network security. * Maintain security monitoring and incident-response procedures; support SOC 2 Type II technical controls, audit evidence, and remediation. * Communicate material security and infrastructure risks to executive management. Disaster Recovery & Business Continuity * Own backup, restoration, high-availability, disaster recovery, and infrastructure continuity planning. * Agree on recovery objectives with management; periodically test restores and recovery procedures and address single points of failure. * Ensure the team understands escalation and recovery responsibilities. Project & Vendor Management * Develop infrastructure operating and capital budget recommendations and evaluate investments by business value, cost, and risk. * Manage infrastructure vendors, contracts, subscriptions, licensing, and service commitments; identify cost optimization opportunities. * Lead projects through design, implementation, validation, and executive reporting. People Leadership & Supervisory Responsibilities * Lead, mentor, and provide technical direction to three IT team members, including the IT Manager. * Establish responsibilities, objectives, performance expectations, documentation, cross-training, and escalation coverage. * Participate in hiring, onboarding, evaluations, coaching, and corrective action consistent with company policies. * Promote customer service, collaboration, ownership, and hands-on problem-solving. Internal & External Customer Service * Collaborate with internal departments and external providers; respond professionally to urgent technical needs. * Explain technical risks and solutions clearly to technical and nontechnical audiences.