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# Sr. Manager of Software Quality Engineering

- **Company:** PetSmart
- **Location:** Phoenix, AZ, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Testing (Software), Application Programming Interfaces (APIs), Agile Methodology, Artificial Intelligence, Application Frameworks, Automation of Tests, Code Coverage, Software Quality, DevOps, Systems Development Life Cycle, E2e Testing, SoapUI, Software Engineering, Systems Integration, Strategies of Testing, Openapi, Postman, Integration Tests, Information Technology
- **Published:** November 12, 2026
- **Apply:** https://www.careerbuilder.com/job-details/sr-manager-of-software-quality-engineering-phoenix-az--f0bda24e-4007-4242-b13c-d5b69369f35a

## About the Role

Quality Engineering, Software Engineering, Quality Management, Strategic Planning, Team Player, Quality Engineering, Product Engineering, Software Engineering, Quality Management, Software Development Lifecycle (SDLC), * Bachelor's degree in computer science, information technology, engineering, or a related field.

 * At least 7 years of experience in quality assurance, software testing, or quality engineering, including at least 4 years leading and managing quality engineering teams.
 * Experience creating and implementing enterprise testing strategies, test plans, quality standards, governance models, and delivery frameworks.
 * Experience designing automated test suites for critical workflows, guiding automation engineers, and developing reusable automation frameworks.
 * Hands-on experience with API and integration testing, including interpreting API specifications, service contracts, and integration requirements and automating tests with Postman, SoapUI, or comparable tools.
 * Strong understanding of Agile, DevOps/SRE, and modern software delivery practices.
 * Knowledge of AI and generative AI applications in testing, quality engineering, or business transformation.
 * Strong leadership, communication, and stakeholder management skills, with the ability to influence across business and technology teams.

## Description

At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote "flex day" (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

About the Job

This role works in the Phoenix Home Office - visa sponsorship is not available for this role

PetSmart is advancing its digital experience for pet parents through major technology transformation and continued investment in modern software delivery. We are looking for a Senior Manager of Software Quality Engineering to lead quality engineering across PetSmart Digital. This leader will build and develop a strong team, shape quality strategy, and help product and engineering teams deliver dependable experiences at speed.

You will partner with business leaders, product teams, engineers, technology partners, and vendors to make quality part of the full software lifecycle. You will guide automation and test infrastructure, strengthen coverage of critical customer journeys, and help teams apply emerging technologies, including AI, where they can improve quality and efficiency. This role is based in Phoenix, Arizona.

What you will do

 * Lead, coach, and retain a high-performing team of quality engineers. Set clear expectations, provide technical and career guidance, and create an environment that supports learning, ownership, and strong delivery.
 * Set and govern quality engineering strategy, testing standards, plans, frameworks, and quality gates for complex digital programs and products.
 * Partner with product and engineering leaders to embed quality throughout the development lifecycle, using shift-left practices and risk-based testing to support reliable, frequent releases.
 * Expand automated testing across critical customer and business workflows, including web, API, and service integrations. Promote reusable frameworks and practical, maintainable test coverage.
 * Oversee system integration, API, and end-to-end testing, ensuring teams identify and address risks, dependencies, and defects early.
 * Lead quality engineering delivery for large transformation initiatives, aligning scope, schedules, resources, quality expectations, and financial targets with business outcomes.
 * Establish clear governance, metrics, and reporting so stakeholders can understand product and program health, quality trends, delivery performance, and key risks.
 * Evaluate and guide the use of AI and other emerging technologies in the testing lifecycle, applying them where they can improve test effectiveness, team efficiency, or delivery outcomes.
 * Manage vendor performance and service delivery, ensuring partners meet agreed commitments, service levels, and quality expectations.