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# NOC Specialist

- **Company:** NextGen Staffing
- **Location:** Dallas, TX, United States (Remote available)
- **Contract:** Temporary to permanent
- **Skills:** Gigabit Ethernet, Private Networks, Border Gateway Protocol, Complex Networks, Text Processing, Domain Name System (DNS), Ethernet, Network Topologies, Issue Tracking Systems, Networking Hardware, Internet Protocol, IP Routing, Multi-protocol Systems, OSI Models, Network Troubleshooting, Network Architecture, Network Monitoring, Simple Network Management Protocols, Software Engineering, Transmission Control Protocol (TCP), Wide Area Networks, Dynamic Routing, Computer Network Operations, Software Troubleshooting, Reliability of Systems, Juniper, Infrastructure Automation Frameworks, Network Support, Cisco
- **Published:** November 12, 2026
- **Apply:** https://www.thejobnetwork.com/job/dbe8ac15-136c-4e80-b226-b7437d3b9806/noc-specialist

## About the Role

* 1-5 years of experience in network operations, NOC support, IP networking, or a related technical role.
 * Strong understanding of TCP/IP networking, particularly OSI Layers 1-3.
 * Knowledge of LAN/WAN architectures, network topologies, and Layer 1/2 WAN protocols.
 * Familiarity with IP routing technologies and protocols, including BGP, IS-IS, MPLS, LDP, and RSVP.
 * Experience working with Cisco, Juniper, or Nokia routers.
 * Understanding of Ethernet and optical network circuits, including 10 Gigabit and 100 Gigabit Ethernet.
 * Familiarity with Unix/Linux environments, DNS, and VI text editor.
 * Strong troubleshooting, analytical, documentation, and problem-solving skills.
 * Excellent communication and customer service skills, with the ability to coordinate across technical teams and external providers., * Experience supporting large-scale ISP, carrier, service provider, or Internet backbone networks.
 * Hands-on experience troubleshooting BGP routing issues and IP/MPLS network infrastructure.
 * Familiarity with SNMP-based network monitoring tools and incident management systems.
 * Cisco certifications such as CCNA or CCNP.
 * Juniper certifications such as JNCIA or JNCIS.

## Description

We are seeking a Network Operations Center (NOC) Specialist to support the monitoring, troubleshooting, and maintenance of a Tier 1 Global Internet Backbone network., This role focuses on maintaining network reliability, identifying and resolving service disruptions, and supporting customers and network peers across a large-scale IP infrastructure. The ideal candidate will have experience with IP routing protocols, network troubleshooting, and Cisco, Juniper, or Nokia routing equipment., * Monitor and maintain a global IP backbone network using SNMP monitoring platforms and internal network management tools.

 * Identify, troubleshoot, and resolve network issues involving IP routing, physical connectivity, and service disruptions.
 * Take ownership of network incidents from initial identification through resolution, including ticket tracking, escalation, and documentation.
 * Troubleshoot Layer 1-3 network issues affecting customers, peers, and backbone infrastructure.
 * Respond to technical inquiries and trouble reports from customers, telecommunications providers, and internal teams.
 * Coordinate with other network operations teams to escalate and resolve complex network issues.
 * Schedule, coordinate, and assist with planned network maintenance activities.
 * Perform basic router configurations using internal configuration management tools.
 * Manage vendor support tickets related to network hardware and software issues.
 * Coordinate hardware replacements and Return Material Authorizations (RMAs).
 * Document troubleshooting activities, incident resolutions, and network maintenance work.