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# Director, Customer Identity and Access Management - Okta & Entra

- **Company:** Kpmg LLP
- **Location:** Cleveland, OH, United States
- **Experience:** Expert
- **Salary:** $169,005
- **Contract:** Permanent contract
- **Skills:** Application Integration Architecture, User Authentication, Cyber Security, Information Technology Consulting, Multi-Factor Authentication, Identity and Access Management, Azure Active Directory, Single Sign-On, Okta, Customer Identity Access Management
- **Published:** November 12, 2026
- **Apply:** https://diversityjobs.com/career/18907468/Director-Customer-Identity-Access-Management-Okta-Entra-Ohio-Columbus

## About the Role

* Minimum eight years of recent experience in Identity and Access Management, cybersecurity, or related technology consulting, including experience leading Customer Identity and Access Management solutions and go-to-market activities
 * Bachelor's degree from an accredited college/university is required.
 * Experience developing and growing CIAM services, including market development, opportunity identification, solution shaping, proposals, client presentations, sales pursuits, and executive relationship management
 * Hands-on or leadership experience with Okta customer identity solutions, including authentication, authorization, federation, Single Sign-On (SSO), Multi-Factor Authentication (MFA), identity lifecycle, application integrations, and customer-facing identity journeys; experience with Microsoft Entra External ID or related Microsoft identity capabilities preferred
 * Experience leading complex CIAM or identity transformation engagements, including solution strategy, architecture, implementation oversight, stakeholder management, and coordination across security, technology, application, and business teams
 * Strong executive presence, business development, communication, presentation, leadership, and problem-solving skills with the ability to translate technical identity capabilities into business value and growth opportunities
 * Ability to travel as required
 * Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

## Description

* Lead the growth and go-to-market strategy for Customer Identity and Access Management (CIAM) services, with primary emphasis on Okta and secondary emphasis on Microsoft Entra External ID and related Microsoft identity capabilities
 * Develop and execute market strategies that position CIAM offerings with clients, including identifying target opportunities, shaping solutions, supporting pursuits, and building a qualified pipeline of new and expanded client engagements
 * Build trusted relationships with client executives, technology leaders, security stakeholders, and business owners to understand customer identity challenges and translate business needs into practical CIAM transformation opportunities
 * Provide strategic and technical leadership for CIAM solutions across customer authentication, authorization, Single Sign-On (SSO), Multi-Factor Authentication (MFA), identity lifecycle, federation, application integration, and modern customer identity experiences
 * Lead client pursuits, proposals, solution demonstrations, presentations, and executive discussions while collaborating with alliance partners, internal stakeholders, and delivery teams to differentiate KPMG CIAM capabilities in the market
 * Grow CIAM capabilities through development of offerings, reusable assets, leading practices, market insights, and team talent while providing oversight and direction for delivery of complex client engagements
 * Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment