> Markdown version of [/jobs/ext/4690611-pc-support](https://www.wearedevelopers.com/jobs/ext/4690611-pc-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # PC Support - **Company:** TRC - **Location:** Norcross, GA, United States - **Salary:** $35,360 - **Contract:** Temporary to permanent - **Skills:** Oracle (Applications), Laptops, Hardware Infrastructure - **Published:** November 12, 2026 - **Apply:** https://www.thejobnetwork.com/job/cfe1e08c-7849-4b2a-a05d-f9df83a1b560/pc-support ## About the Role * Previous electronics repair or IT support experience preferred. * Experience with Oracle or other warehouse/repair systems is a plus. * Comfortable working with handheld devices, hardware components, and software. * Strong attention to detail and ability to follow technical procedures. * Good communication and teamwork skills. * Soldering experience is a plus. * High school diploma or equivalent; technical certifications welcomed. * Ability to sit or stand for extended periods. * Able to handle small tools and components with precision. * Must be able to lift up to 30 lbs. * Comfortable working in a technology repair environment and adhering to safety protocols. ## Description Pay: $17/hr. Position Overview Technicians will primarily perform plug-and-play testing, andwhen properly trained or experiencedmay also complete actual device repairs. This role also includes data entry in Oracle, the system of record. Oracle or repair experience is a plus, but not required. This hands-on position plays a key role in maintaining service quality, reducing downtime, and supporting efficient device processing. Essential Job Duties & Responsibilities * Perform plug-and-play testing on devices to verify functionality. * Diagnose issues with computers, laptops, and other hardware, including performance problems, software malfunctions, and component failures. * Repair or replace malfunctioning hardware components (e.g., drives, memory, screens, power supplies) when qualified or trained. * Perform hardware upgrades such as adding RAM or upgrading processors. * Install, configure, and update operating systems, drivers, and applications. * Inspect incoming devices for damage or defects before repairs begin. * Accurately complete data entry in Oracle for all processed devices. * Document repair findings and communicate with Project Leads as needed. * Provide troubleshooting support for technical issues that arise after repairs. * Repackage and label repaired devices for shipment. * Follow established processes and contribute to continuous improvement efforts.