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# AI Cloud Operations Technologist

- **Company:** Booz Allen Hamilton Inc.
- **Location:** McLean, VA, United States
- **Salary:** $62,000 - $141,000
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Cloud Computing, Cloud Computing Security, Cloud Engineering, Configuration Management, Automation of Marketing, Cloud Services, Software Engineering, Systems Integration, Cloud Monitoring
- **Published:** November 12, 2026
- **Apply:** https://www.careerbuilder.com/job-details/ai-cloud-operations-technologist-mclean-va--96811c53-387b-44dd-8cde-3302806ab50a

## About the Role

Artificial Intelligence (AI), Cloud Computing, Artificial Intelligence (AI), Cloud Computing, Service Delivery, Detail Oriented, Software Engineering, Automation, Problem Solving Skills, Operational Improvement, * Experience supporting cloud operations, automation, service management workflows, or enterprise technology delivery

 * Experience working with a major cloud service provider environment
 * Experience supporting AI-enabled tools, automation platforms, workflow solutions, or enterprise service delivery capabilities
 * Ability to troubleshoot technical issues and support operational workflows in a structured environment
 * Ability to collaborate with technical and non-technical stakeholders
 * Ability to follow operational, security, and change management processes and pay strict attention to detail
 * Ability to learn new tools quickly and apply technical knowledge to real operational needs
 * Bachelor's degree

Nice If You Have:

 * Experience with cloud monitoring, incident response, configuration management, or operational automation
 * Experience using cloud-native AI, automation, monitoring, or security capabilities
 * Experience with APIs, integrations, MCP, or enterprise workflow automation
 * Experience supporting change management, governance, approval workflows, or audit-ready operational processes
 * Experience creating training materials, job aids, process documentation, or internal support resources
 * Experience working in consulting, technical support, customer success, cloud operations, or enterprise service delivery environments
 * Possession of strong analytical skills
 * Possession of strong written and verbal communication skills

## Description

As an AI Cloud Operations Technologist, you will support the build, implementation, and sustainment of AI-enabled workflows that improve enterprise cloud operations. This role is ideal for a hands-on technologist with experience supporting cloud operations, automation, service management workflows, and AI-enabled enterprise solutions. You will work closely with lead technologists, cloud engineers, operations teams, product stakeholders, and service delivery teams to turn operational needs into practical AI-enabled solutions. This role requires strong problem-solving skills, attention to detail, technical curiosity, and the ability to apply prior experience in complex enterprise environments.

What You'll Do:

 * Support the build, configuration, testing, and deployment of AI-enabled workflows for enterprise cloud operations
 * Help implement automation that improves monitoring, service request handling, configuration management, and operational support
 * Support use of cloud service provider native AI capabilities to streamline and secure cloud operations
 * Assist with MCP-enabled integrations that allow models and AI-enabled workflows to interact with enterprise services under appropriate governance
 * Respond to service management requests with accuracy, professionalism, and timely follow-through
 * Document recurring issues, solution steps, workflow patterns, KB articles, and internal user guidance
 * Analyze service tickets, usage metrics, and user feedback to identify process improvement opportunities
 * Support workflow optimization across cloud operations, service management, and enterprise delivery teams
 * Participate in solution testing, validation, troubleshooting, and refinement
 * Help prepare enablement materials, training resources, and best-practice guidance for users and support teams
 * Collaborate with senior team members to ensure solutions are secure, usable, supportable, and aligned with enterprise standards
 * Communicate status, risks, issues, and recommendations clearly to stakeholders
 * Continue building technical depth in cloud operations, automation, AI-enabled workflows, and enterprise service delivery