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# Front Desk Technician (Phone & Electronics Repair)

- **Company:** IFIX NEW YORK INC
- **Location:** New York, NY, United States
- **Salary:** $37,440 - $45,760
- **Contract:** Permanent contract
- **Skills:** Computer Maintenance, Tablet Computers
- **Published:** November 12, 2026
- **Apply:** https://www.thejobnetwork.com/job/73a0d929-02ed-401e-ac5c-bf20bfa8ffb4/front-desk-technician-phone-electronics-repair

## About the Role

* 1+ year in a phone/electronics repair shop (front desk or bench)

 * Hands-on experience with iPhone/Samsung screen and battery replacements; comfortable with diagnostics

 * Strong communication skills - you sell on value, not price

 * Calm and organized when the shop is busy

 * Fluent English; Spanish or Russian is a plus

## Description

We are one of NYC's fastest-growing electronics repair chains - premium phone, tablet and computer repair, thousands of 5-star reviews. We're hiring a front-desk person who can both sell and fix: greet the customer, diagnose the device, quote the repair, and do quick repairs on the spot.

What You'll Do

 * Greet walk-in customers, diagnose phones, tablets and laptops, and give accurate repair quotes

 * Perform quick repairs at the counter: screens, batteries, charging ports, back glass

 * Explain technical issues in simple language and recommend the right fix

 * Sell accessories, warranties and add-ons (screen protectors, cases, chargers)

 * Log every ticket and keep repair status up to date in our system; handle POS, cash and card payments

 * Answer phone calls, follow up with customers, keep inventory and the counter organized