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# Director of Epic Optimization

- **Company:** Prime Inc.
- **Location:** Ontario, CA, United States (Remote available)
- **Experience:** Expert
- **Salary:** $116,334 - $187,970
- **Contract:** Permanent contract
- **Skills:** Software Applications, Health Informatics, IT Management, Electronic Medical Records, Information Technology
- **Published:** November 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=713bc72d60620a00

## About the Role

* Bachelor's degree in healthcare administration, Information Technology, Business Administration, or a related field.
 * Minimum of 8 years of progressive experience in healthcare IT, with significant experience supporting, implementing, or optimizing Epic applications.
 * Minimum of 5 years of leadership experience managing healthcare IT programs, enterprise initiatives, or healthcare transformation efforts.
 * Demonstrated experience leading Epic optimization initiatives within a large, complex healthcare organization.
 * Strong understanding of Epic workflows and functionality across Ambulatory, Clinical, Ancillary, and Revenue Cycle domains.
 * Demonstrated experience partnering with CMOs, CMIOs, physicians, nursing leadership, revenue cycle executives, and other senior stakeholders.
 * Proven ability to independently evaluate business and clinical requirements, establish priorities, exercise sound judgment, and make strategic decisions.
 * Experience in workflow redesign, process improvement, change management, program governance, and benefits realization.
 * Excellent executive communication, presentation, relationship management, negotiation, and leadership skills.
 * Epic certification or proficiency in relevant Epic applications.
 * Demonstrated experience managing and coordinating onshore and offshore teams, including resource planning, work allocation, performance management, delivery oversight, and ensuring alignment with organizational objectives.
 * Understands hospital business operations and structure, general requirements in an integrated delivery system, and use of IT applications in the practicing healthcare environment.
 * Open to travelling up to 50% of the time., * Experience leading enterprise-wide Epic optimization programs following major EHR implementations or go-lives.
 * Experience with clinical transformation, revenue cycle optimization, workflow standardization, and enterprise process improvement.
 * Experience developing and implementing Epic training strategies, end-user education programs, and adoption initiatives.

## Description

The Director, Epic Optimization is responsible for providing strategic leadership and direction for the continuous optimization and advancement of the organization's Epic electronic health record (EHR) platform. This position partners closely with the Chief Medical Officers (CMOs), clinical and operational executives, physician leaders, revenue cycle leadership, and other key stakeholders to identify opportunities, gather business and clinical requirements, establish priorities, and develop an enterprise-wide Epic optimization roadmap aligned with organizational goals. The position focuses on optimizing Epic capabilities and workflows across Ambulatory, Clinical, Ancillary, and Revenue Cycle domains, with an emphasis on improving patient care, clinician experience, operational efficiency, financial performance, and overall system utilization. The Director evaluates existing workflows, identifies opportunities for standardization and improvement, and drives initiatives that maximize the
value of the Epic platform.
This position operates independently from the existing Epic production support and implementation teams, with a primary focus on strategic optimization, workflow transformation, continuous improvement, and benefits realization. The Director works collaboratively with existing Epic IT leadership, application teams, clinical informatics, operational leaders, and training teams to translate business and clinical requirements into actionable initiatives and ensure successful design, implementation, training, adoption, and sustainment of approved optimizations.
The Director establishes and oversees the enterprise Epic optimization governance framework, manages the optimization roadmap and portfolio, and measures the effectiveness and outcomes of implemented initiatives. This role requires extensive knowledge of healthcare operations, clinical and revenue cycle workflows, Epic capabilities, executive stakeholder engagement, and organizational change management.
#LI-AS1 #remote