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# Systems Engineer II

- **Company:** Paychex Inc.
- **Location:** Chicago, IL, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Systems Engineering, Bash Shell, Software as a Service, Configuration Management, System Configuration, Continuous Delivery, Continuous Integration, Linux, DevOps, Python (Programming Language), Microsoft Software, Windows PowerShell, Scrum Methodology, Red Hat Enterprise Linux, Release Management, Ansible, Ruby, Scripting, Git, Information Technology, Free and Open-Source Software, Hardware Infrastructure, Puppet, Software Version Control, Cisco, Docker, Server Operating Systems & Platforms, Artifactory, Golang, Vmware
- **Published:** November 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ed0cbedc41dd7ff4

## About the Role

* Associate's Degree in Computer related discipline and/or an IT certification in an applicable field - Preferred
 * 4 years of experience in Infrastructure administration or support role. Applicant should have experience in IT systems administration and process management.
 * Troubleshooting (Problem Solving) - Preferred
 * Information Technology - Preferred
 * Operations - Preferred
 * Enthusiasm - Preferred
 * Communication - Preferred
 * Systems Engineering - Preferred
 * Automation - Preferred
 * Operating Systems - Preferred
 * Scripting - Preferred
 * Ansible - Preferred
 * Artifactory - Preferred
 * Git (Version Control System) - Preferred
 * Puppet (Configuration Management Tool) - Preferred
 * Business Requirements - Preferred
 * DevOps - Preferred

Live the Paychex Values:

 * Act with uncompromising integrity.

## Description

technical support during critical and non-critical business hours. Proactively identifies and automates the resolution to availability and performance issues throughout the environment. This position will expose the candidate to all server based operating systems (Linux, Windows) at Paychex and will require the development of skills to support, administer, and engineer cross-platform OS solutions. The candidate will be exposed to Continuous Delivery concepts such as Version Control, Continuous Integration, Testing (smoke, sanity, regression), Automation, and Orchestration as a means to deliver and support IT systems at Paychex. Technologies like Git, Artifactory, ServerSpec, Puppet, Ansible, and many more are the means to achieve our organizations 'as code' goals and objectives. Scripting (Bash, Powershell), and non-scripting (Ruby, Python, Go) languages are leveraged to extend features/functionality within our current toolsets and further our self-service, automation, and orchestration
capabilities and services. The candidate will leverage the latest technologies from Cisco, Dell/EMC, Docker, Google, Microsoft, Red Hat, VMware, and many Open Source projects in our IT environment that are critical to delivering Paychex's IT infrastructure services. The candidate will be integrated into DevOps teams (Delivery Teams) with Software Developers and Testers, Build and Release Engineers, Solution Leads, Scrum Masters, and many more, responsible for delivering new products, features/functionality, and remediating defects for Paychex's Software as a Service (SaaS) solutions. Responsibilities:

 * Provides moderately complex technical support during critical and non-critical business hours on server hardware, operating systems, and software. Is proactive and reactive for problem alerting, analysis, resolution, and follow up to ensure platform stability.

 * Deploys and configuring moderately complex server operating systems and applications (Corporate and Third-Party) in physical, virtual, and containerized compute environments to corporate and vendor standards.

 * Performs moderately complex application and storage system upgrades (hardware/software) as well as periodic health checks in accordance with established corporate policies and procedures.

 * Supports cross-functional project teams to help deliver solutions as required.

 * Creates and maintains technical reference documentation to be used in support and training of Information Technology (IT) personnel.

 * Proactively identifies and automates the resolution to availability and performance failures throughout the environment.

 * Proactively identifies work requests that can be downshifted to Operations staff or automated via software automation and orchestration tools. Ensures that all working knowledge sets are properly documented and communicated.

 * Participates in the creation of corporate standards, best practices, and roadmaps for IT systems and technologies.

 * Participates in the creation of designs for corporate IT systems.