> Markdown version of [/jobs/ext/4692175-systems-administrator](https://www.wearedevelopers.com/jobs/ext/4692175-systems-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Systems Administrator

- **Company:** Insight Global
- **Location:** Cleveland, OH, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Computer-Aided Design, Microsoft SharePoint, Software Engineering, SQL Databases, Systems Integration, Software Troubleshooting, Information Technology, Custom Reports, User Accounts
- **Published:** November 12, 2026
- **Apply:** https://www.adzuna.com/details/5962532393

## About the Role

* Bachelor's degree in Computer Science or a closely related field preferred; equivalent education, training, and experience can substitute for college education
 * 2+ years of supervisory experience, with the ability to help lead and oversee other administrators
 * Experience supporting CAD / Computer Aided Dispatch environments, ideally Police, 911, Fire, EMS, or other public-sector systems
 * Experience troubleshooting application/software issues and supporting critical public-safety systems
 * SQL experience
 * Experience with Motorola PremierOne CAD / 911 is highly preferred
 * Strong communication and presentation skills, including the ability to train users and present to teams
 * SharePoint experience/ability to make updates

## Description

* Plan, assign, supervise, train, and review the work of subordinate employees
 * Train and support users, create user documentation, build/run reports, conduct usability testing, and troubleshoot issues
 * Add, change, and remove user accounts
 * Maintain data through bulk uploads, audits, and system integrations
 * Perform system checks, troubleshooting, patching, and upgrades
 * Configure, script, and modify systems using appropriate change-control processes
 * Create technical documentation and coordinate with ITS teams on installation, deployment, and ongoing system support
 * Serve as a lead within the applications team and support Fire, Police, EMS, and related records/public-safety systems