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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SUPERVISORY IT SPECIALIST (CUSTSPT) - **Company:** Missile Defense Agency - **Location:** Washington, DC, United States (Remote available) - **Salary:** $133,233 - $182,092 - **Contract:** Permanent contract - **Skills:** HTML, Information Systems, Data Transmissions, Transport Layer, Network Architecture, Systems Development Life Cycle, Systems Integration, Data Logging, Computer Network Operations, Information Technology - **Published:** November 12, 2026 - **Apply:** https://apply.usastaffing.gov/ViewQuestionnaire/13109478 ## About the Role Customer Support/Service, Information Technology & Information Systems, Government Organizations, HTTPS (HyperText Transport Protocol Secure), Customer Support/Service, Information Technology & Information Systems, Defense Information Systems Agency (DISA), Reimbursement, Policy Development, Willing to Travel, In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Attention to Detail - experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards. Customer Service - developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs. Oral Communication - briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience. Problem Solving - identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions. Qualifying Experience: To qualify at the GG-14, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as, Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution., Applicants must demonstrate on their resume that they have IT-related experience demonstrating each of the competencies listed below: * Operations Support * Regulatory Awareness * Technical Competence * Leading People, Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education., Drug test Yes Security clearance Sensitive Compartmented Information Position sensitivity and risk Special-Sensitive (SS)/High Risk Jobs require a background check and some require a security clearance. The type depends on the job. Background check type * National security Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests. ## Description * Sign in * My jobs * Profile * Resumes & documents * Notifications * Talent networks * Sign out * My jobs * Profile * Resumes & documents * Notifications * Talent networks * Sign out * Events * Help Center * Search, This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command., Help * Manages staff to ensure situational awareness of the multi-domain integration network and directs planning, design, and delivery of advanced information systems to support global customers and align network architecture with mission requirements. * Oversees tasks to assure that obligations and costs are in compliance with applicable laws and funds, property, and other assets are safeguarded against waste, loss unauthorized use or misappropriation. * Prepares and presents cogent and cohesive analyses and briefings advising DoD and DISA management leadership on new technological developments, techniques, and enhancements that result in increased time and cost efficiencies. * Integrates a variety of systems development activities and new technologies. * Develops, interprets, plans and applies policy, process, procedure and strategy in the delivery of multi-discipline IT services required to achieve data and system integration and interoperability for assigned systems and applications. * Oversees the management of Incident Response support to Network Operations team. Requirements Help Conditions of employment * Must be a U.S. Citizen. * Males born after 12-31-59 must be registered or exempt from Selective Service. * This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. * In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months. * This Key Position cannot be vacated during an emergency without impairing operations. Per DoDI 1200.07, incumbent must be removed from Ready Reserve or military recall status. * This position has been designated as "Mission Essential." Incumbent will be required to report to work or relocate to a new duty location, within the United States, in times of local/national emergency., * Your resume MUST include the following information for each job listed: Job title; duties (be as detailed as possible); month & year start/end dates (e.g. June 2007 to April 2008); and full- time or part-time status (include hours worked per week). Read more about what should I include in my federal resume at USAJOBS. * DO NOT include the following information: Classified or government sensitive information; Social Security Number; Photos of yourself; Personal information, such as age, sex, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what should I leave out of my resume? at USAJOBS * A complete Assessment Questionnaire (if applicable) * Other required supporting documents: (SEE THE SECTION OF THIS ANNOUNCEMENT ENTITLED "REQUIRED DOCUMENTS" FOR MORE INFORMATION ON WHAT SUPPORTING DOCUMENTS MAY BE NEEDED) Click Apply Online to create an account or log in to your existing USAJOBS account. * Follow the prompts to complete the assessment questionnaire and upload required documents. * Please ensure you click the Submit My Answers button to submit your application. * Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete., The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents, The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Defense Information Systems Agency If you want to do interesting and challenging work and to make a contribution to national defense, DISA is a great place for you. DISA provides secure and reliable communications and computing support that enable the President and our military forces to communicate globally through voice, video, and data transmission. DISA is a leader within the Federal Government in implementing "people programs" and offers a broad range of quality-of-life and training programs. Go to www.disa.mil for more information. This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system. Positions in the Cyber Excepted Service are positions necessary to carry out and support the mission of the United States Cyber Command.