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# IT Asset Management Technician

- **Company:** IntelliPro Group Inc.
- **Location:** San Francisco, CA, United States
- **Experience:** Experienced
- **Salary:** $62,400
- **Contract:** Contract
- **Skills:** Microsoft Windows, Apple Mac Systems, JIRA, Chrome OS, HP Thin Clients, Issue Tracking Systems, Information Technology Operations, Peripherals, Laptops
- **Published:** November 12, 2026
- **Apply:** https://www.dice.com/job-detail/e0c3bdac-300e-4323-b1f3-dab855e504ed

## About the Role

· 2 years of experience in IT logistics, IT support, warehouse operations, or a related role involving hardware handling and inventory.

· Experience with shipping/receiving, inventory control, or asset tracking; you are comfortable labeling, scanning, and recording serial numbers accurately.

· Familiarity with macOS, Windows, or ChromeOS devices and common peripherals (docks, monitors, keyboards, barcode scanners, printers).

· Exposure to ticketing and/or asset management systems (e.g., Jira, Oomnitza, or similar) is a plus; you're eager to learn the tools we use.

## Description

· Provide logistics support for the IT Operations / IT Support team via our ticketing system and walk-up requests.

· Own day-to-day shipping, receiving, tracking, and returns of IT equipment for warehouse and fulfillment or distribution center locations.

· Assist with onboarding and offboarding activities, including hardware deployment, retrieval, and basic account/access steps as documented.

· Process and track equipment in and out of our asset management tools, including laptops, thin clients, handhelds, scanners, printers, networking gear, and accessories.

· Maintain accurate device assignments, locations, and lifecycle status so inventories are audit-ready and up to date.

· Stage, image, and configure end-user devices following standard build procedures and deployment checklists.

· Coordinate RMAs and lifecycle recovery with vendors and partners (e.g., device recyclers, shippers), ensuring hardware is wiped, packaged, and documented correctly.