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# Senior IT Manager

- **Company:** IC Federal Credit Union
- **Location:** Fitchburg, MA, United States
- **Experience:** Expert
- **Salary:** $120,000 - $140,000
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Software System Penetration Testing, Microsoft Azure, Cyber Security, Identity and Access Management, Project Management Software, Cloud Services, Wide Area Networks, System Availability, Computer Equipment, Information Technology
- **Published:** November 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=80fbdfd8f372f231

## About the Role

For the right candidate, this role offers a direct pathway and encouragement toward a VP of IT track. If you are an experienced IT professional ready to demonstrate strategic leadership, build a high-performing team, and influence executive-level decisions, we want to talk to you!, * Education: Bachelor's degree in IT, Computer Science, Cybersecurity, Business, or a related field (or equivalent blended experience).

 * Experience: 7+ years of progressively responsible IT experience, including at least 3 years managing and leading employees, projects, and vendors.
 * Industry Knowledge: Experience supporting a regulated financial institution or a similarly regulated environment is highly preferred.
 * Technical Skills: Operational familiarity with standard tech governance platforms, identity and access management (IAM) tools, project management software, and modern cloud deployment environments like Microsoft Azure or AWS.
 * Core Competencies: Strong analytical, communication, and interpersonal skills with the ability to explain complex technical and risk matters to nontechnical audiences.

Work Schedule & Physical Demands

 * This is a full-time hybrid work position based out of Fitchburg, MA.
 * Requires after-hours availability for maintenance, testing, outages, or security incidents (nights and weekends).
 * Routine use of standard office and computer equipment, with the ability to lift PCs, printers, and other related technology hardware.

## Description

Are you a visionary technology leader looking for your next career breakthrough? We are seeking a dynamic Senior IT Manager to lead the reliable, secure, and cost-effective delivery of technology services across our credit union., * Lead & Mentor: Recruit, develop, coach, and evaluate IT staff while establishing clear cross-training and succession coverage.

 * Strategy & Budgets: Assist in developing the credit union's IT strategy, operating plans, technology roadmaps, and department budgets.
 * Infrastructure Oversight: Oversee WAN/LAN networks, servers, cloud services, endpoints, telecommunications, and core banking integrations.
 * Information Security: Serve as the GLBA Officer and administer the information security program, coordinating risk assessments, penetration testing, and incident response.
 * Operations & Service Desk: Maintain system availability, patching, backups, and lead service desk operations to establish high-standard service levels.
 * Vendor & Compliance Management: Manage vendor due diligence, contracts, licensing, and ensure compliance with FFIEC guidance, BSA regulations, and state privacy laws.
 * Executive Leadership: Chair the IT Steering Committee and prepare concise technology, risk, and project reports for executive management.