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# IT Project Manager - Call Center Solutions

- **Company:** Quantum, Inc.
- **Location:** Lansing, MI, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Microsoft Project, Product Software Implementation Methods
- **Published:** November 12, 2026
- **Apply:** https://www.thejobnetwork.com/job/29b6dedf-9c25-4ed6-8607-b9464c0e136b/it-project-manager-call-center-solutions

## About the Role

Our client is looking for an experienced Project Manager for managing multiple complex IT Enterprise Projects with strong communication skills to work at all levels of organization. Follows project management industry practices based on PMI., * At minimum an Associate's Degree in related field.
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 * 10+ years of demonstrated leadership and communication skills.
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 * 5+ years of project management experience with enterprise IT initiatives.
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 * 5+ years using the State of Michigan SUITE project management methodology, or an equivalent PMI-based methodology.
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 * 5+ years using a project and portfolio management system, such as Clarity or Microsoft Project.
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 * 3+ years of Agile experience.
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## Description

Projects/programs are primarily complex enterprise initiatives related to IT implementation and maintenance of Call Center solutions.