> Markdown version of [/jobs/ext/4693079-it-support-technician](https://www.wearedevelopers.com/jobs/ext/4693079-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Technician

- **Company:** Mastech Digital, Inc.
- **Location:** Fairport, NY, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Active Directory, Desktop Computing, Microsoft Office, Software Engineering, Peripherals, Computer Equipment, Laptops
- **Published:** November 12, 2026
- **Apply:** https://www.thejobnetwork.com/job/d11fcaf0-c6d1-493c-b0d7-ab18055bda81/it-support-technician

## About the Role

* 1-3 years of hands-on computer hardware troubleshooting experience beyond imaging and deployment.
\n

 * Experience in Desktop Support, IT Support or Field Services.
\n

 * Knowledge of Windows 10/11 and Microsoft Office.
\n

 * Familiarity with Active Directory.
\n

 * Experience troubleshooting desktops, laptops, printers and peripherals.
\n

 * Good communication and customer service skills.
\n

 * High School Diploma or GED required; Associate degree preferred.
\n

## Description

We are looking for a Field Services Technician to provide hands-on IT support to employees at a manufacturing facility. The person will troubleshoot computer hardware and software issues, install and configure IT equipment, and help employees resolve technical problems.