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# IT Field Systems Engineer

- **Company:** AllSTEM Connections
- **Location:** Boston, MA, United States
- **Contract:** Temporary contract
- **Skills:** IMac, Systems Engineering, Information Technology
- **Published:** November 12, 2026
- **Apply:** https://www.dice.com/job-detail/1bd763db-b8f6-4780-b97f-e2d809f778d1

## About the Role

* Technical Proficiency: Proven experience in IT field engineering or operational support.
 * Analytical Skills: Ability to collect and analyze performance data to provide proactive technical assistance.
 * Physical Requirements: Must be comfortable working in a dynamic environment, including the ability to use a ladder for hardware access.
 * Regulatory Compliance: Ability to obtain a SIDA (Security Identification Display Area) badge for secure airport access.
 * Mobility: Willingness to travel up to 20% as required for site support.

Preferred Skills:

 * Previous experience in aviation, logistics, or large-scale campus environments.
 * Strong ability to tie complex workflows to a strict operational schedule.

## Description

We are looking for a versatile Field Engineer to provide critical IT infrastructure support for a major global aviation leader. This is a high-impact role where you will manage hands-on technical installations, hardware moves, and complex troubleshooting across various environments, including corporate offices, reservation centers, and high-traffic airport terminals.

Core Responsibilities:

 * Deployment & IMAC: Manage the installation, movement, adding, and changing (IMAC) IT hardware and infrastructure.
 * Technical Troubleshooting: Diagnose and resolve complex software and hardware errors that standard procedures cannot fix.
 * On-Site Support: Provide rapid-response technical assistance during field visits and dispatches.
 * Documentation: Create detailed service reports, document workaround procedures, and maintain accurate records of technical solutions.
 * Client Relations: Build and maintain positive professional relationships with internal end-users and customers.