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# Personal Computer Support Technician (W14160)

- **Company:** Lockheed Martin
- **Location:** Lexington, KY, United States
- **Salary:** $64,085
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Software Applications, CompTIA Security+, Desktop Computing, Local Area Networks, Microsoft Office, System Center Configuration Manager, Remote Desktop Services, Enterprise Software Applications, Peripherals, Computer Equipment, DameWare, Information Technology, Servicenow
- **Published:** November 12, 2026
- **Apply:** https://www.careerbuilder.com/job-details/personal-computer-support-technician-w14160-lexington-ky--278b978d-cebd-43f5-9b46-6402833e97cb

## About the Role

Desktop Administration, Systems Administration/Management, Testing, Desktop Administration, Software Installation, Computer Systems, Desktop Hardware, Printers, Systems Administration/Management, Identify Issues, * Experience supporting Windows operating systems and desktop applications.

 * Basic understanding of computer hardware, networking, Windows Active Directory, printers, and computer peripherals.
 * Excellent customer service skills.
 * Ability to adjust daily schedule with other team members to ensure IT Help Desk staffing between 6:00am - 5:00pm, Monday - Friday.

Desired Skills

 * Current DoD 8570 baseline IAT Level II certification, such as CompTIA Security+ CE.
 * Experience with Microsoft Office 365
 * Experience with ITSM tools, such as ServiceNow or Remedy.
 * Experience with Dameware remote desktop.
 * Experience creating and modifying Active Directory user and computer objects.
 * Experience loading and configuring computers with SCCM or similar tools.

## Description

The Personal Computer Support Technician provides support to distributed PC/networking environment including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals. Support responsibilities include software installation, and configurations. This technician performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs. In this position, the incumbent troubleshoots computer problems, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system
configuration and software.