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# Desktop Support Analyst

- **Company:** Robert Half
- **Location:** Houston, TX, United States
- **Contract:** Temporary contract
- **Skills:** Active Directory, Application Packaging, Configuration Management, System Configuration, System Center Configuration Manager, Windows Servers, Computer Equipment
- **Published:** November 12, 2026
- **Apply:** https://dejobs.org/x/x/7AD216A6D5194BCDBF27F4D45A7C84E2/job/

## About the Role

* Strong working knowledge of Microsoft SCCM for software packaging, patch deployment, and systems management.

 * Experience supporting Microsoft Windows Server and Active Directory in relation to desktop and endpoint services.

 * Ability to write or modify automation scripts used for configuration, deployment, or support tasks.

 * Familiarity with endpoint management practices, device analytics, and configuration management processes.

 * Solid understanding of computer hardware troubleshooting, maintenance, and replacement procedures.

 * Strong communication skills and a customer-focused approach to onsite support.

 * Availability to work onsite Monday through Friday during regular business hours, with some flexibility as needed. Technology Doesn't Change the World, People Do.®

## Description

Description We are looking for a Desktop Support Analyst to provide advanced onsite technical support for a manufacturing environment in Houston, Texas. This Long-term Contract position is ideal for a hands-on detail-oriented individual who can manage desktop infrastructure, support endpoint operations, and contribute to a high-performing, service-focused team. The role offers consistent weekday onsite work and requires someone who is experienced, dependable, and comfortable handling a steady flow of technical requests and device-related projects.

Responsibilities:

 * Deliver Tier 2 desktop support for end users by troubleshooting hardware, software, and operating system issues in a timely manner.

 * Administer Microsoft SCCM to deploy applications, distribute patches, and maintain endpoint configuration standards across the environment.

 * Support Windows Server and Active Directory-related tasks that impact user access, device performance, and overall desktop operations.

 * Create and maintain automation scripts to streamline recurring support activities and improve consistency in system configuration.

 * Package, test, and release software updates while ensuring successful installation and minimal disruption to users.

 * Track and manage IT assets, including device inventory, status updates, and lifecycle-related documentation.

 * Monitor endpoint health and assist with analytics-driven improvements to strengthen device management and user support outcomes.

 * Collaborate closely with a lean IT team, maintaining a detail-oriented approach and adapting to changing support priorities as workload demands increase. Requirements * Hands-on experience providing Tier 2 desktop support in an enterprise environment.